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About us
Lenwell is a professional cell phone screen repair shop registered in Houston, Texas. Our services include iWatch, iPhone, iPAD and Samsung cell phone screen repairs. We also provide replacement screens if you choose to save on repair costs by installing the new screens by yourself if you know how. Our customers include cell phone stores and consumers. We are probably the only repair shop in US that repairs screens on full line of Apple and Samsung cell phones and tablets on daily basis. We have fixed damaged screens on more than 30000 Apple and Samsung devices since 2015. Cell phone stores are welcome to contact us for partnership opportunities for more customers, lower repair costs and faster turnaround.
Seller feedback (317)
i***r (128)- Feedback left by buyer.
Past 6 months
Verified purchase
What a great service. Apple told me oh well. You can trade it in for and pay $350 for the exact same older model. other online retailers wanted the same $350 for the whole LCD. $100 spent here and it came back with new glass and looks fantastic. Will use Lenwell again. Top notch service. They texted when ipad arrived at their facility and kept me notified throughout process, then sent videos of the completed work before it shipped. I sent it out via USPS and had it back in a few days.
e***e (833)- Feedback left by buyer.
Past month
Verified purchase
She was wonderful and responsive. She informed me immediately when she received my shattered iPad and provided an estimate when it could be fixed. I had no doubt she was going to take care my iPad like her own. You can’t go wrong with her. The price is the best, service immediate; communication excellent. I wouldn’t recommend anybody else.
7***k (475)- Feedback left by buyer.
Past 6 months
Verified purchase
Was notified when deviced arrived for repair, also when repair was completed to include a video showing device was fully operationel. Great service fast turn around and exemplary return packing to avoid damage during return shipping. Excellent service 100% recommendation to include obtaining quotes from local shops who's internal processes were substanally more complicated and inconvenient.
e***r (78)- Feedback left by buyer.
Past month
Verified purchase
I was super skeptical at first and very nervous sending my iPad 11 Pro (4th Gen) to a stranger to do the service at a fraction of the $499 fee Apple charges. Fortunately it paid off! They did an amazing job with a 24hr turnaround from the point it was delivered to them. The entire process took about a week and a half from mailing to return delivery. They did an amazing job and the apple pencil (gen 2) works as well. It's like new again, so I highly recommend this service! Thank you!
r***m (738)- Feedback left by buyer.
Past 6 months
Verified purchase
Item never arrived, seller advertises FAST service but in reality the seller actually ships the item with the cheapest shipping option available . We sent the iPad to the the seller 2 day USPS priority with insurance . The seller sent it back UPS GROUND , with no insurance. Package is lost and seller isn’t providing any solutions.
Buyer Beware!
Absolutely not a Fast service and they don’t insure anything and of course they don’t offer refunds. Scam likely!!!!
Reply from: lenwellrepaircenter- Feedback replied by seller lenwellrepaircenter.- Feedback replied by seller lenwellrepaircenter.
Item arrived to your home on Feb 24th. Our repair turn over is 1 business day which is fast repair service. We kept every step informed. Send text message when we received package and also send testing videos and tracking number when we shipped out. Because of a UPS mechanical issues the package was delayed and also because of the weather which is uncontrollable events your package was delayed one more time on the way. Why scam? Why we need refund to you? How do you know we don't have insurance?
c***e (865)- Feedback left by buyer.
Past 6 months
Verified purchase
Exceptional presentation , packing , fast shipping, all needed included!!! Great communication and very professional highly recommended !