The Official Lenovo Store

Seller feedback (37,085)

• i***y (334)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  First, this seller is FIRST RATE in shipping! I ordered 2 Lenovo PC towers on a Thursday mid-morning - they were then shipped that afternoon! Come Saturday morning THEY ARRIVED in perfect condition! That's EXCELLENCE! Second, the price was great for what they were going for out there. Everything looked great out of the boxes - no flaws! But the cherry on the top is the excellent quality that these Lenovo Think Centre's contain. I will always recommend this attentive and respectful seller.
• o***s (764)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Extremely satisfied with this purchase. The laptop is performing as expected. It was carefully packaged. I received detailed communication about order status and shipment details. Once shipped, there were consistent updates about the delivery details. A delivery signature was required which is absolutely necessary and appropriate for a high value purchase. Excellent service from end to end! Thank you Lenovo and eBay!
• h***r (37)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  First, this was probably the quickest I've ever had something shipped and received when doing the "standard shipping". Less than 2 days before it arrived, when it was supposed to be a week. Outside of that, the combo came well packaged, and everything was intact. Came exactly as described. Keyboard types way better than the Dell OEM one I was using previously. Mouse scroll wheel is also better than the Dell OEM.
• 0***r (489)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Great value and awesome quality. Only issue was Lenovo handling and shipping time which was very bad and slow they took almost 5 days to ship item and then i had to wait another 4 days to receive it. Also Lenovo customer service was not that helpful or quick at responding messages. Glad I received item and all is good now.
• r***c (24)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  item as described, but be sure of all details before buying as always. this seller did not do anything to help nor offer to assist in remedying an incorrectly provided delivery address. i would have been happy to cancel and repurchase the item, for example. this resulted in the package being delivered to someone else. i was able to recover it in the end, but the seller was clearly notified about the mix up and declined to assist in my effort to remedy the mix up. skip this seller.

  Reply from: lenovo- Feedback replied by seller lenovo.- Feedback replied by seller lenovo.

  Hello, Thank you for taking time to provide feedback on your experience with our product. We apologize for the inconvenience caused. We understand your frustration and what you might have experienced. We appreciate you bringing this to our attention. Your feedback helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, we appreciate you sending us this response. Thank You
• 4***_ (127)- Feedback left by buyer.

  Past month

  Verified purchase

  5*S*T*A*R*S seller! Fast shipping, great packaging, item as described at a great value! Would buy again. Thank you!