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Location: JapanMember since: Feb 19, 2015Seller: kumastar
Top Rated Sellerkumastar is one of eBay's most reputable sellers. Consistently delivers outstanding customer service Learn more

Detailed seller ratings

Average for the last 12 months
Accurate description
5.0
Reasonable shipping cost
4.9
Shipping speed
5.0
Communication
5.0

Seller feedback (2,562)

  • e***m (32)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    I'll try to be brief. I am beyond pleased with the seller. The pictures were excellent and accurate. The shipping was extremely fast (2 and a half days shipped from Japan). The communication was excellent and the seller offered to ship the 2 items purchased together and refund the shipping for the second item unprompted. Very courteous and the packaging was excellent and the presentation was excellent as well. The value was very good. I cannot recommend purchasing from Okuno enough. Thank you.
  • t***e (1397)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Every Montblanc I have purchased from this seller over many years was better than described, and their packaging is a matter of legends - elegant and safe. Shipping as prompt and communication was great as always. Tremendous value, five stars posted. Thank you!
  • u***8 (6)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    The red pen came as described and I consider it is a great value, besides, the well wrapped package shows great attention was paid to every details of the item. I did not pay for express shipping but the packaging arrived in very good shape after two weeks. It paired well with my other black one which was a gift from my sister. Overall, I am very pleased and will certainly buy from this seller again in the future. Thank you!
  • c***2 (1)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Excellent service from this seller. Responsive to my (many) questions, quick delivery by DHL after payment, excellent packaging, arrived quickly and as described with a nice little note. Thank you so much, I'm going to treasure this pen!
  • 9***a (1345)- Feedback left by buyer.
    Past month
    Verified purchase
    Absolutely faultless! Lightening fast dispatch and delivery. Excellent price, very well packed and 100% as described. This seller is an absolute credit to EBay, other sellers should take notice of sellers like this and at least try to do the same. The pen is absolutely lovely to use and look at. Highly recommended seller and item.
  • 7***5 (55)- Feedback left by buyer.
    Past month
    Verified purchase
    The shipping was done with care. The packaging was thoughtful. The item was as described or better. The value was in line with what I expected. Part of my choice of this item was the vendor's high* rating and longevity on Ebay.

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