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About us
Kettering Koi & Ponds operate from two modern warehouses suppling Aquarium Reptile Pet and Pond products. We use only the most reliable carriers (Royal Mail & DPD) and this along with our up to date pick pack and dispatch facilities mean you can be confident your goods will arrive quickly and in good condition.
As well as suppling goods from most of the leading brands we also import products directly enabling us to offer items at exceptional value.
As well as suppling goods from most of the leading brands we also import products directly enabling us to offer items at exceptional value.
Business details
VAT number: GB 395938485
Seller feedback (451,417)
- z***z (119)- Feedback left by buyer.Past 6 monthsVerified purchaseThis is important - I ordered a fish pond UV kit and it came quickly and well packed - but I ordered the wrong one - i needed a 'special' version - I contacted and they got back quickly - I asked if I could swap, but they do not sell the 'special' - BUT just said send it back for a full refund - Great contact and service - Top rated Ebayer
- s***c (809)- Feedback left by buyer.Past 6 monthsVerified purchaseBulb received well packed and as described- excellent communication and the seller went the extra mile (or five!!) by giving me fabulous after sales service by relaying exact explanation on how to replace it!! Above and beyond, thank you so much, cannot recommend highly enough x
- a***p (400)- Feedback left by buyer.Past 6 monthsVerified purchaseThis item arrived on 04/06/2025. The item came sealed and well packaged, the air pump, tubing, valve and air stone, all came in pristine condition!!!. The air pump works perfectly and provides lots of bubbles/oxygene in my aquarium. A great priced item and good value for money!!!. Thank you for the very prompt and courteous service provided, a reliable and recommended seller that provides great customer service, communication and delivery times. A pleasure doing business with you!!! Thankyou!!!
- c***g (192)- Feedback left by buyer.Past monthVerified purchaseRoyal mail first delayed delivery as it was rerouted somewhere weird, & then the pkg arrived broken open because it was forcibly shoved through the letter slot instead of being put in the safe place. Seller was very quick to respond, & kindly arranged a 'good will discount' as most of the pods are still usable. Not their fault Royal Mail cocked up!! Full points for customer service 👍🏼
- 0***1 (190)- Feedback left by buyer.Past 6 monthsVerified purchaseThey were very quick as I only purchased them a couple of days ago. They were exactly as advertised. The were packed well so there was no damage so they arrived in good condition. I think they were very good value. I shall definitely be recommending them to friends and family and of course anyone that asks about the seller. I’m very happy with the way it all went and will definitely be using them again which I allready have.
- r***y (1038)- Feedback left by buyer.Past monthVerified purchaseItem as described ; incredibly fast delivery, ordered 12 .21pm on a Sunday delivered following day at 1.01 pm ;well packed . Would recommend supplier.