Communication was not all that great. I had a question and wanted send a message but never received a reply until only after I made the purchase. Then after waiting almost a month and a half on it being delivered, the shipping label had the name completely wrong and the product wasn’t even close to what I ordered. If there was a way I could give negative stars, I would for this seller.
e***r (3)- Feedback left by buyer.
Past 6 months
Verified purchase
I had some intitial trouble with instructions but they were extremely helpful and replied very quickly. I would definitely buy from them again.
g***1 (471)- Feedback left by buyer.
Past 6 months
Verified purchase
Quality product, excellent shipping and service!
a***l (454)- Feedback left by buyer.
Past year
Verified purchase
Cost almost $1000 in PROFESSIONAL installation services and the device never synched with FACTORY sound system. Huge language gap/time zone difference and zero effective customer support and then offered to send another unit for a meager 10% discount. Check my feedback I NEVER leave negative feedback but this was just Chinese junk and tech support that knew they were dealing w a faulty product.
7***h (7)- Feedback left by buyer.
Past year
Verified purchase
great communication with seller and came in good condition
-***u (1693)- Feedback left by buyer.
More than a year ago
Verified purchase
Shipping was fast and sooner than expected.Packing was weird but well protected. Instructions are useless Weechat is useless but I got through on Watsapp. Programming is incomprehensible but they sent some links that showed how to get it working. It looks good and has good sound. The screen is large and clear. very happy with unit.