Excellent item. It arrived in perfect condition and is high quality especially for the price. The seller got the item sent out quickly. We added a little extra stuffing (which was very easy) and now it looks just like the picture. It didn't arrive on time but that was the fault of USPS and not the seller. They were fantastic and I would absolutely recommend them.
r***7 (1)- Feedback left by buyer.
Past month
Verified purchase
Item arrived in good condition with all parts present and all packaging sealed. Seller was quick to resolve an issue requiring the order to be cancelled and resubmitted. Item was shipped in a reasonable time frame and arrived decently early within the estimated shipping time frame. Overall a positive experience
i***8 (66)- Feedback left by buyer.
More than a year ago
Verified purchase
Item was as described and shipped reasonably fast though not in accordance to shipping price.
However the item arrived battered to hell and was just put in a cardboard box with no padding or protection. That is unfortunate. The seller is not responsible for how it is treated in shipping but a little more protection would be nice.
4/5 total experience. Would buy again at the item price.
Reply from: jjing-85- Feedback replied by seller jjing-85.- Feedback replied by seller jjing-85.
Something may have happened to it in transit. We guarantee that items are inspected and intact before shipping.
l***8 (631)- Feedback left by buyer.
Past 6 months
Verified purchase
It finally arrived! I’m so happy! Customs took much longer than normal and I was afraid it was lost but that wasn’t the sellers fault. Seller had good communication and helped check on the package and make sure everything was fine. So glad my kitty made it! She’s awesome! Thank you!
a***r (1745)- Feedback left by buyer.
Past 6 months
Verified purchase
I love the color and finish, but the styrofoam container he was in had no soft foam between the legs, to protect them from shock during transit, so he showed up with a broken leg. The outer shipping box was in good condition so the damage appears to be from inadequate packaging at the factory.
I will repair the broken leg the best I can, rather than try to return him and wait many weeks for a replacement, but I will drop three stars from the item description since he arrived damaged.
Reply from: jjing-85- Feedback replied by seller jjing-85.- Feedback replied by seller jjing-85.
I have seen your feedback. I feel that there are still some areas that are not done well enough. We will take your advice and work harder to complete the logistics work.
9***n (230)- Feedback left by buyer.
Past 6 months
Verified purchase
Item as described, has a tab underneath that you remove and replace to turn the light on or off (not a standard switch, but it works), well packed, shipped quickly, all good.