Was informed straight away after purchasing that they had received a bad batch and was instantly given a refund and an apology. I was able to source another one without delay. I was impressed with the prompt service and honesty
8***8 (597)- Feedback left by buyer.
Past 6 months
Verified purchase
Great customer service! Delivered to shipping partner within hours of payment. Somehow it got lost in USPS system and took 19 days to arrive from CA. Seller maintained contact throughout this unfortunate situation .
8***p (165)- Feedback left by buyer.
Past 6 months
Verified purchase
The concealed hinge kit was advertised with an adjustment stopper, this did not arrive in the box nor one could be fitted but the advertisement did show the adjustment block. Contacted the seller, several emails back & forth, eventually they gave me a reasonable refund so I accepted it on good terms.
o***s (606)- Feedback left by buyer.
Past 6 months
Verified purchase
Item sent with USPS Ground Advantage. It took weeks to arrive, and only then after I contacted the post office to find the package. Slow shipping not seller’s fault. Item is nice and works as it should. Thank you.
3***7 (2342)- Feedback left by buyer.
Past 6 months
Verified purchase
Good value, well packed, fast shipping…thanks.
8***h (45)- Feedback left by buyer.
Past 6 months
Verified purchase
Item as described, packaged well & arrived promptly. Very pleased.