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it_Xchange

it_Xchange

29K items sold
763 followers
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About us

IT Xchange represents all major technology brands such as Cisco, Juniper Networks, Extreme Networks, Brocade, HP, Dell, IBM and Lenovo. In addition, the company is an industry leader in all aspects of the secondary IT hardware market, including new and IT Xchange-certified, pre-owned networking hardware. IT Xchange is an integral part of a global partner network that facilitates equipment delivery worldwide. With in-depth product knowledge and the expertise to implement network design for the most demanding IT environments, IT Xchange’s certified technicians pass each piece of equipment through a rigorous inspection and testing process in its in-house laboratory. IT Xchange has such a high level of confidence in its testing procedures, and in the quality and durability of its IT hardware, that it not only offers a 90-day warranty for resellers, but also a 1 Year Warranty for end users.
Location: United StatesMember since: May 25, 2006Seller: it_xchange

Feedback ratings

Last 12 months

Positive239- positive feedback in last 12 months
Neutral7- neutral feedback in last 12 months
Negative7- negative feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
4.8
Reasonable shipping cost
5.0
Shipping speed
4.9
Communication
4.9

Seller feedback (2,622)

  • n***n (73)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Excellent packaging, quickly shipped, good communication, and product is as described! Would buy from this eBayer again!
  • 0***0 (59)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Product was in excellent shape and at a great price. Others commented on the packaging and let me echo their thoughts. The packaging is incredible. I've never had a device so well packed. And it shipped fast too. Product was exactly as described and then some. Very happy.
  • n***4 (511)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    As a previous buyer noted, my laptops were received WITHOUT chargers as well. I went back and carefully read the entire auction description. It does NOT state they will ship without charger. Now granted, nor did it say they did, but 99.9% of sellers on Ebay disclose if charger is not included or it is simply implied that it is. Questionable business practices as I feel this is purposely left off the auction all together. Now I need to spend another $70.00 for two laptop chargers. Nice
    Reply from: it_xchange- Feedback replied by seller it_xchange.- Feedback replied by seller it_xchange.
    The pictures show that it doesnt have a charger. We apologize for the confusion.
  • j***i (1)- Feedback left by buyer.
    Past month
    Verified purchase
    Great product, looks and runs like new. Everything matches the description, and the packaging was top tier. For $70 this laptop was great value, won't find cheaper anywhere. Very lightweight and slick design, would 100% recommend this product, but even more so the seller. Had a question about the listing, got a response next day. Very fast and reliable communication, this seller cares about their customers.
  • t***2 (9)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    An Overall Tremendous Transaction! Excellent Communication Skills, Very Well Packed, Exceptional Pricing & Lighting Fast Shipping Highly Recommended Seller
  • 9***4 (73)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    The entire purchase process was so very smooth from the beginning to the end. The seller was very responsive. The seller shipped purchases without delay. The packaging was awesome; you could drop knowing it would not be damaged. It was an overall pleasure conducting business with it_Xchange.
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