BOOKS etc.

Seller feedback (578,745)

• u***t (2229)- Feedback left by buyer.

  Past month

  Verified purchase

  A smooth and professional transaction throughout. The item was exactly as described, clearly listed, and fairly priced. Communication from the seller was prompt, polite, and helpful, with dispatch confirmed quickly. The parcel was securely packaged and arrived in excellent condition, ahead of the expected delivery date. Care was taken at every stage of the process. I would be happy to buy from this seller again—many thanks for a reliable and well-handled sale.
• w***r (65)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Item as described and despatched in quick time. Item arrived within 3 days and was well packaged. Item was much cheaper than I found elsewhere online. I had a query about my order and the seller responded on the same day and sorted everything out. Would happily buy from seller again
• r***y (431)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  First book went missing/didn't arrive, but Jessica in customer support sorted it out, sending a second copy, it arrived fast and safe, as described, well wrapped, good price and quick customer support. Thank you Jessica😁🎂👍🥰😎
• a***l (61)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Fantastic experience with this seller. I had an issue with the clay in my kit being dried out, which is something they couldn't have known about before me opening the box. I sent them a message and they replied quickly and kindly with a resolution, replacing my kit for me. Overall the kit was fantastic value and arrived brand new, in perfect condition bar the clay. Very trustworthy and helpful.
• b***6 (46)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  I'm a repeat customer of Books etc. I've always found them completely reliable. On this occasion, though, my order went astray. The response was to send me a replacement via courier. I'd say that's the test of an excellent seller - if there's a problem, get it sorted quickly. As ever, price, condition, packaging, and so on, were all A1. Would definitely recommend.
• v***e (88)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Excellent first class EBay seller who I would highly recommend , and will buy from again with 100 % confidence of receiving a quality , good value for money , with both the condition and appearance correctly described- fast dispatch and delivery . Item securely packaged to avoid any damage - a faultless first class all round experience .