hotdigital-international

Seller feedback (25,706)

• k***e (13)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  This seller really exceeded my expectations. The camera works great, looks new, came in the original box with accessories, and was packed really well. The seller quickly responded to my question through the eBay site. On top of that, it arrived early after it was shipped! And the seller gave me a great price on the camera, too! I've saved this seller to my list - will definitely buy from again!!!
• o***p (5)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  This exceeded my expectations! I don't know if it's used or brand new. My guess is brand new. I asked the seller a few questions about the accessories and they said they didn't know because it was boxed up. So I was expecting to buy presser feet and even a pedal because they weren't listed in the description. To my surprise everything is here and the compartments are taped. I'm positive I'm the only one who has ever touched this machine and the price was unbelievable! I got it very quickly.
• t***3 (1)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Had an initial issue with a wrong component, but hotdigital-international's customer service took the right steps to fix the issue. They offered a partial refund for my trouble. The package arrived otherwise in great shape within a reasonable timeframe. I simply recommend people who purchase anything online to document opening their package in case anything's missing or damaged. Only thing is that I found the shipping to be a bit pricey, but I knew that upfront. Would order from them again.
• a***y (7)- Feedback left by buyer.

  Past year

  Verified purchase

  Offered a lower price deal, which i accepted. Prompt delivery. Exactly as described, the item arrived as if new. Box had some mild wear and tear as described but device was flawless without a single mark found on body or lenses. Excellent seller, would recommend!
• m***t (674)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Purchased $1700.00 telescope advertised as used but in great condition. Telescope arrived with the tube badly dented and no visible matching damage to the shipping box. Sent supplier photos and suggested various avenues for fixes. To date, the supplier has not responded to my inquiry. While not the most desirable route to go, I disassembled the schmitt cassegrain scope and worked out the dent the best I could. It's value is less than half what I paid for it.
• s***e (996)- Feedback left by buyer.

  Past year

  Verified purchase

  The LCD was fine. Packaging great. However, it was the wrong item (the unit listed was supposed to have USB-C with power delivery - I sent in pictures). They issued a partial refund (much appreciated). I encourage buyers and sellers to expect mistakes, we all make them. The key is to find remedies quickly and easily for all. If there is no indication seller negligence, buying more product at reduced prices can also be a quick remedy.

  
  Follow-up from: s***e- Feedback followed up by buyer.- Feedback followed up by buyer.

  They denied sending the wrong monitor (ok we all make mistakes). But then simply re-iterated "ask for a return" or a "replace" (which is the same thing, but now puts the risk on the buyer for repackaging - remember, they denied their fault). I appoligized, that I could not spend more time on this issue.