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About us
Welcome to Hooked Online, your ultimate destination for premium brand name fishing tackle at unbeatable prices. Since our humble beginnings in 2010 as a small family business on the Gold Coast, we have evolved into one of Australia's largest online fishing tackle retailers.
What sets us apart is our unique blend of big-company benefits and personalized service. As we've grown, we've harnessed the advantages of larger companies, enabling us to offer competitive pricing and exceptional shipping rates. However, we remain firmly committed to maintaining the personal touch and care that sets us apart. When you shop with us, you can expect a truly exceptional and tailored shopping experience.
At Hooked Online customer satisfaction is our driving force. It is deeply ingrained in our company culture, and we prioritize it above all else. Our dedicated customer service team goes the extra mile to ensure that each customer receives the highest level of care and attention.
What sets us apart is our unique blend of big-company benefits and personalized service. As we've grown, we've harnessed the advantages of larger companies, enabling us to offer competitive pricing and exceptional shipping rates. However, we remain firmly committed to maintaining the personal touch and care that sets us apart. When you shop with us, you can expect a truly exceptional and tailored shopping experience.
At Hooked Online customer satisfaction is our driving force. It is deeply ingrained in our company culture, and we prioritize it above all else. Our dedicated customer service team goes the extra mile to ensure that each customer receives the highest level of care and attention.
Seller feedback (121,452)
- 5***5 (503)- Feedback left by buyer.Past monthVerified purchase1st class service from these Guys. I had a question about an order I was placing & I received a reply in great time. Lucas answered my question straight away & I placed the order. Items where all as described & it arrived in excellent time & in great packaging. Highly Recommended 5-Star Service ⭐⭐⭐⭐
- o***n (1174)- Feedback left by buyer.Past monthVerified purchaseExcellent Seller, always quality products at good prices, well packaged and fast delivery
- d***a (343)- Feedback left by buyer.Past 6 monthsVerified purchaseRecommended seller, great price, item as listed, quick well-packed delivery
- b***a (1125)- Feedback left by buyer.Past monthVerified purchaseGood seller! Item as described. Fast-posting, well-packed, no problems. Thank you.
- 7***1 (201)- Feedback left by buyer.Past 6 monthsVerified purchaseI’ve received an item delivered by Aramex and it was damaged/ bent. If I was rating for Aramex I would give them 0 but this seller has worked hard to deliver a quality product with speed and efficiency. The seller gave me a full refund straight away and was very apologetic. I will put this project on the back burner and for another time.
- d***a (172)- Feedback left by buyer.Past 6 monthsVerified purchaseGreat Seller, Great Communication, Excellent packaging. Fast postage. A+++