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Location: United StatesMember since: Aug 01, 2023Seller: hnk_health_retail
Top Rated SellerHNK Health Retail is one of eBay's most reputable sellers. Consistently delivers outstanding customer service Learn more

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable shipping cost
5.0
Shipping speed
4.9
Communication
5.0

Seller feedback (1,604)

  • s***e (640)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Honorablel vender. At first received a full box of only 2 of 3 Gruns, but upon quick request for action, I then received the third. I believe it was an oversight and would purchase from them again. Packages were new, well packaged, within date. Positive communication. Good deal.
  • o***o (42)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    I was surprised when I opened the package and it was Ruff Green's Chews and I had ordered Ruff Green's Powder. And when I contacted the seller, they apolozied for the mistake and sent the powder to me right away. NOW THAT IS CUSTOMER SERVICE THE WAY THAT IT OUGHT TO BE DONE!! I certainly would do business with this seller again!
  • w***h (162)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    It shipped fast but to no fault of the seller or buyer it got delivered to the wrong address and was missing from the package due to the mail process. I contacted the seller and she was very kind and sent a replacement. I also sent her pics of the torn up package. I would work with this seller again.
  • e***4 (3)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Contacted seller. Provided a response about a mistake was made and the pictured item was out of stock. So you ship me something else??? So now I’m out the price of item plus the shipping cost with no way to recoup my entire expense. They offered a 10% discount to keep or I could return. Apparently on my own dime. Horrible customer service. Will never buy on here again.
  • _***h (67)- Feedback left by buyer.
    Past month
    Verified purchase
    I received the wrong product and after letting this seller know they asked for a picture of the wrong product. Picture was sent alongside the shipping box. And now there is zero communication. I want a refund and a pre-paid shipping label to return the wrong product. I’ve asked for this and I have had zero response. So I would absolutely NOT recommend this seller. Refund my money and send a pre-paid shipping label. Communicate the process back to the buyer. Normal business practices.
  • u***f (780)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Just as described, very fast shipping, great value. Good communication from seller. Would definitely buy from this seller again. 

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