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About us
Welcome to The OUTLET at Gramophone where you can find one of a kind audio items which have been store demo items in one of our showrooms. All products have been tested to confirm they are working to factory standards by our expert staff.Gramophone is one of the nation's most respected & preeminent installers of home theaters, media rooms, custom whole-house AV systems, smart home automation & control systems, telecommunication and networking systems for homes and businesses. We have showrooms in Timonium, Columbia and Gaithersburg servicing the Baltimore and DC Metro areas. Our latest division is the Kitchen Design Center of Maryland located in Hunt Valley MD which specializes in premium Kitchen, Bath, Lightning, Shades and whole house design, control and installation.
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Seller feedback (362)
c***n (151)- Feedback left by buyer.
Past 6 months
Verified purchase
Good seller and nice job! Amps exactly as described, and super fast communication and shipping. Original packaging helped immensely for heavy amps to arrive safely. Only trivial items: missing the (2) power cords and second amp was not bolted to packaging material, but fortunately, both amps arrived just fine, and work great. Thanks again! Would definitely do business again.
y***p (601)- Feedback left by buyer.
Past 6 months
Verified purchase
BEST CUSTOMER SERVICE ON EBAY!!! Product AS DESCRIBED, item was missing a couple of parts!!! OWNER/MGR of store personally reached out to me to apologize for the mishap. Then sent missing parts OVERNIGHT to me!!! HIGHLY RECOMMENDED SELLER, WILL DEFINITELY BUY from again!!! KUDOS TO GREG!!! THANKS AGAIN FOR THE FANTASTIC SPEAKERS!!!
e***e (336)- Feedback left by buyer.
Past year
Verified purchase
Transaction above expectations. Rare with vintage stuff. Described as having some scratches, these speakers looked excellent condition, and were packed carefully. I was worried because no picture with front covers, wondered if they'd be in the box, they were. The too high shipping costs were refunded and actual shipping was charged. Didn't need to communicate much becasue he did everything right. Excellent ebay-er and highly recommended. Rather a recommendation than a criticism, take better pic
i***0 (10)- Feedback left by buyer.
Past 6 months
Verified purchase
The item arrived quickly and exactly as described by the seller. I would certainly consider purchasing from them again. They were prompt, courteous and very efficient with every step of the process.
h***o (1351)- Feedback left by buyer.
Past 6 months
Verified purchase
Stellar Seller & Asset 2TheBay-Speed Shipped in 2Days Flat-B&W 705 s3 speakers were as NEW in the Box-What a super buy! Have no fear Buy Here! Professional service all the way.. Thank You Gramophone
e***1 (3)- Feedback left by buyer.
Past 6 months
Verified purchase
In this cynical world of faceless etailers, it is a pleasure to find an honest seller out there. I was unhappy with my purchase when I recieved it and when I first contacted Gramophone about it, they got back to me within the hour and agreed to not only replace what I bought, but replaced it with something better. I highly recomend Gramophone and would not hesitate doing business with them again.