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About us
See it. Hear it. Live it.--For five decades, Gramophone has been delighting customers in the Mid-Atlantic with the latest and greatest audio, video, lighting and home automation technology and so much more. Choose from top brands like Bowers & Wilkins, Polk, Sony, JBL, Denon, Marantz, Yamaha and more all with Free Shipping storewide. Our Maryland based client advisors and four luxury showrooms offer top notch expert support both before your purchase and after. Check out SKY by Gramophone today!
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Seller feedback (2,830)
0***0 (537)- Feedback left by buyer.
Past 6 months
Verified purchase
Good price, fast shipping, great communication and customer service. Item was damaged during shipping so the item was returned. Seller offered to honor the price. Good people to deal with, I Highly recommend this seller.
m***4 (127)- Feedback left by buyer.
Past month
Verified purchase
Exceptional product at a good price. The seller was prompt and courteous with his communication. Shipping was beyond my expectations. I order it on Saturday and the item was scheduled to arrive between Tuesday and Thursday. I received it on Monday!!! Overall, I'm very happy with the seller and my purchase.
h***t (17)- Feedback left by buyer.
Past month
Verified purchase
I ended up returning this item due to no fault of the seller, and they were very understanding and professional. They packaged the item well and shipped it promptly, and accepted my return without any fuss. I would purchase from them again!
d***1 (35)- Feedback left by buyer.
Past 6 months
Verified purchase
eBay listing describes the item as being NEW, unused, unopened, undamaged, and in its original package in the exact same shape as found in the store. Item received was nowhere near the condition described and was told that I need to send the item in for repairs to the manufacturer. After a lot of back and forth, I was told I could return the item for a full refund. Do yourself a favor and buy an open box receiver from a different seller.
k***b (719)- Feedback left by buyer.
Past 6 months
Verified purchase
Good price for used unit in fully functional condition. Had to get missing power cord sent to me separately after unit arrived. Very good packaging, fast shipping, very good transaction!
l***e (450)- Feedback left by buyer.
Past 6 months
Verified purchase
The AV receiver I purchased was as described, the seller provided excellent customer service by promptly answering questions I had both before and after the purchase, and the expedited shipping was a nice bonus. Great seller!!