Independent Music and Video production company based in Pittsburgh, Pa. Product will include music from local and regional artist. Local and regional film works. I will also share with you items found at yards sales, basements and attics.
Location: United StatesMember since: Oct 10, 2000Seller: moonlite37
Seller sold two lights that were defective. Both lights had inner damage (rattle) not mentioned in the discritiption. Seller knew the damage existed but did not mention it. Asked for a full refund and to return. Seller would not accept a return and only offered a small refund.
Reply from: moonlite37- Feedback replied by seller moonlite37.- Feedback replied by seller moonlite37.
The items were used, and functional when shipped. The customer attempted to repair the items themselves, instead of returning for a full refund. A full refund of the purchase price was offered for the items. I was not paying for return shipping for items that may have been damaged by the customers admitted attempt to self repair. A partial refund was accepted by the customer and the customer retained the items.