GDFStudio

Seller feedback (47,225)

• o***r (129)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Chair is NOT a recliner as advertised. After several online conversations with seller, they let me keep the chair at no cost. I would recommend this seller.

  Reply from: gdfstudio- Feedback replied by seller gdfstudio.- Feedback replied by seller gdfstudio.

  We’re sorry the chair didn’t meet your expectations at first, but we’re very happy we could come to a resolution. Thank you so much for your understanding and kind recommendation — it means a lot to us!
• w***1 (104)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  I ordered these chairs, which arrived incredibly fast, which was a great surprise! The chairs themselves are stylish and comfortable. Unfortunately, one of the chairs had a minor defect, but the company was quick to respond and resolve the issue without any hassle. Their customer service was excellent, and I really appreciated how smoothly everything was handled. Overall, it's a great product and even better service!

  Reply from: gdfstudio- Feedback replied by seller gdfstudio.- Feedback replied by seller gdfstudio.

  Thank you so much for your kind words! We're delighted to hear that you love the chairs and that they arrived so quickly. We truly appreciate your understanding regarding the minor defect, and we're glad our team could resolve it smoothly for you. Your satisfaction is our top priority! Enjoy your stylish and comfortable chairs, and feel free to reach out if you ever need anything. 😊

  
• t***u (61)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Our order was promptly shipped and arrived in good condition. Everything went together easily, We have one issue with a manufacturing defect; a bad bolt hole on a table leg. The seller promptly offered a replacement leg or a partial refund that would cover the cost of having it tack welded. The table and chairs are exactly as pictured and look great in our gazebo.

  Reply from: gdfstudio- Feedback replied by seller gdfstudio.- Feedback replied by seller gdfstudio.

  Thanks for the great review! Glad it looks perfect in your gazebo and we could resolve the issue quickly.
• a***n (1644)- Feedback left by buyer.

  Past month

  Verified purchase

  Seller went above and beyond to give good service, sending new chairs when one arrived damaged, highly recommend

  Reply from: gdfstudio- Feedback replied by seller gdfstudio.- Feedback replied by seller gdfstudio.

  Thank you so much for your kind words! We're happy we could make things right, and we truly appreciate your recommendation
• o***m (2282)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  The packaging was ever so nice. Delivery was immensely quick. The ♥︎ item 🔝just like the picture.

  Reply from: gdfstudio- Feedback replied by seller gdfstudio.- Feedback replied by seller gdfstudio.

  "Thank you so much for your lovely feedback! We're thrilled you loved the packaging and fast delivery—and even happier the item was just as expected. Enjoy!
• 1***m (42)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Love the chaise lounger however I was not sent the correct feet/legs. I was sent all the same legs. I contacted the seller and sent pictures of the legs. Explaining what I had and what I should have. Days later I got a response asking for better pictures (nothing wrong with the pictures I send) so they could determine the problem. I have get to get a resolution. Sucks cuz I was going to buy another set to have 4. Guess not.

  Reply from: gdfstudio- Feedback replied by seller gdfstudio.- Feedback replied by seller gdfstudio.

  Hello, thank you for your feedback and we're very sorry for the inconvenience caused. Just two days after you reported the issue, we arranged a replacement shipment for the correct legs you were missing. May I ask if you have received the package? We truly hope to resolve this for you and would still love the opportunity to serve you again. Please let us know if there's anything else we can do to help.