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Location: United StatesMember since: Sep 23, 2014Seller: bestdealtools

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable shipping cost
5.0
Shipping speed
4.9
Communication
5.0

Seller feedback (21,881)

  • a***n (61)- Feedback left by buyer.
    Past month
    Verified purchase
    I was disappointed as I did not receive the item that was advertised. Communication was poor and slow. There were long pauses between communications, then in order for you to return the wrong items, I was "required" to take photos. It took forever before receiving a label to return the wrong items and a long delay in my refund being processed. Once I brought to their attention they shipped the wrong items, they should have sent me a return label. The product was new however the homemade box bad.
  • 9***w (8)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    I’ve purchased Hoto Tool lanterns several times from this seller and it’s been great! This last time I had one lantern show up dead on arrival but I contacted them and they quickly sent out a replacement. Super impressed with their customer support. Thank you
  • y***7 (112)- Feedback left by buyer.
    Past month
    Verified purchase
    Great seller!! My first unit came in severally damaged from shipper…. I contacted seller and they shipped a new one the next day and it arrived earlier than expected and it works great!!!
  • t***i (553)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    I was looking for a nice garden hose nozzle with more than an eight pattern. I came across the seller listing. I I decided to go with their product received my package very fast price and well packed was affordable and the seller is a very trustworthy person.
  • w***w (648)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Great experience. Fast shipping and exactly what I ordered. The wea one issue, the item arrived with included batteries and one of them had leaked. THey sent a replacement with no questions asked and no charge. Great customer service. Would definitely buy from here again
  • 2***o (1014)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Fast shipping and tracking information. Great seller. Item came new in the box and shrink wrapped. Item was as described.

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