BestDealTools

Seller feedback (21,972)

• g***8 (127)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Great seller! Reached out to them after delivery regarding a small issue I had with the unit and they promptly took care of it by providing me with three different options to either exchange the unit, return the unit for a full refund or keep the unit (which was perfectly functional) at a discounted price (partial refund). I appreciate the responsiveness and willingness to work with their buyers!
• a***n (64)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  I was disappointed as I did not receive the item that was advertised. Communication was poor and slow. There were long pauses between communications, then in order for you to return the wrong items, I was "required" to take photos. It took forever before receiving a label to return the wrong items and a long delay in my refund being processed. Once I brought to their attention they shipped the wrong items, they should have sent me a return label. The product was new however the homemade box bad.

  
• y***7 (114)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Great seller!! My first unit came in severally damaged from shipper…. I contacted seller and they shipped a new one the next day and it arrived earlier than expected and it works great!!!
• 9***w (14)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  I’ve purchased Hoto Tool lanterns several times from this seller and it’s been great! This last time I had one lantern show up dead on arrival but I contacted them and they quickly sent out a replacement. Super impressed with their customer support. Thank you
• t***i (570)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  I was looking for a nice garden hose nozzle with more than an eight pattern. I came across the seller listing. I I decided to go with their product received my package very fast price and well packed was affordable and the seller is a very trustworthy person.
• g***m (189)- Feedback left by buyer.

  Past month

  Verified purchase

  Good price, fast shipping, a quality product, and the item is exactly as described. I have not had the chance to use it, but the functionality tests I did with it tell me it should work perfectly. Smooth transaction with this seller and I would not hesitate to buy here again.