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About us

At Freedom Fitness Equipment LLC, our mission is to help people live longer, healthier lives by providing high-quality fitness equipment at reasonable prices. We prioritize honesty, trustworthiness, and dependability in every aspect of our business, from how we treat our team to how we serve our customers. We believe that building a strong internal culture of respect and open communication translates into better relationships with our clients. Our approach focuses on understanding each customer's unique needs and offering tailored solutions, rather than simply making a sale. We are committed to offering commercial-grade equipment that lasts and delivering excellent service, ensuring that our clients return to us again and again.

Open 9-5 Mon-Fri and 9-1 Sat!

2100 N Church St, Charlotte, NC 28206
Location: United StatesMember since: Oct 12, 2008Seller: freedomfitnessequipment

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable shipping cost
4.9
Shipping speed
4.9
Communication
4.9

Seller feedback (108)

  • p***p (5)- Feedback left by buyer.
    Past year
    Verified purchase
    These guys are absolutely top notch! There customer service is the best I have ever seen. I had a problem with a unit and they corrected it and sent a new corrected treadmill right away! Got it the next day! They packaged it perfectly and it was exactly as described in great condition and a good value for the unit. I can't give these guys enough stars!
  • o***o (69)- Feedback left by buyer.
    Past month
    Verified purchase
    Excellent experience. equipment is as described. Company was great to work with. Shipping was fairly quick. packaged appropriately . Great value.
  • s***n (3)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    I asked a lot of questions and the seller diligently answered all of them. The curl machine shipped out fast and the members in the gym are in love with it. Great products and great customer service. This guy has high ratings for a reason, so no need to dither on purchasing.
  • n***n (310)- Feedback left by buyer.
    Past year
    Verified purchase
    Freedom Fitness is a great Company to work with, Everyone I talked with was very helpful. I won an online auction. Contacted them, they offered to deliver. I was able to pick up and was greeted by very knowledgeable and polite staff. The whole process was easy and the equipment I purchased was as described and exceeded my expectations. Thanks for a great experience!
  • u***e (4086)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Wow! What a great machine (used?, no way, looks too good!), great price, fantastic packing, quick shipping (for 500 pound behemoth)and superb after sale assistance setting up monitor internet connection. Lucky me.
  • 9***9 (12)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    I purchased the life fitness lat pulldown machine with the lfe fitness lat pulldown bar included as shown in the photo and described in the description. When I notified Nate, I was told the lat bar will be shipped at no cost to me. Only to have the story changed the next day by text. The ad was posted wrong and the lat bar wasn't included and the owner wanted Nate to pay for his mistake out of his own pocket. Plus I get told I misunderstood the original ad. they admitted it was there mistake
    Reply from: freedomfitnessequipment- Feedback replied by seller freedomfitnessequipment.- Feedback replied by seller freedomfitnessequipment.
    Imagine being a highly rated seller and one day risking your reputation over not spending $30 to keep a client that spent over $1k, happy. Vinny you knew you were mistaken which is why you only asked where you could order a bar. I immediately said I would send you one at no cost. While I hoped for a "thanks" I received daily threats of violence. The clips from THE GODFATHER did give me a chuckle though. Vin, we sent the bar. We did right by you this entire transaction. Do better in life Vinny

About us

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