Fittool is 1st class on customer service. I ordered a tune-up kit for my lawn mower. Unfortunately, the oil filter was not the correct filter. I sent an email requesting the correct filter be sent. I was advised that they only sell the kits. They then said buy the correct filter and they would refund that cost. I did just that and Fittool was very prompt in refunding that cost. Fittool gets an A+ for their courtesy and customer service.
o***8 (203)- Feedback left by buyer.
Past 6 months
Verified purchase
Replacement parts kit arrived in a timely manner. Kit was as described at a fair price.
s***e (769)- Feedback left by buyer.
Past 6 months
Verified purchase
Item as described. Great communication with fast, secure shipping!
w***i (65)- Feedback left by buyer.
Past 6 months
Verified purchase
Product was as described and a very good price. Was delivered way above schedule
o***f (88)- Feedback left by buyer.
Past 6 months
Verified purchase
Perfect transaction, careful packaging, and a super fast shipper. Thanks
s***e (151)- Feedback left by buyer.
Past month
Verified purchase
A+ Seller! Item received promptly in excellent shape. Installed today and works perfectly! Thanks