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About us
At Festive Lights, everything we do is about making our customers happy. Particularly when it comes to choice, availability, quality and price. But this isn’t something that can be turned on at the flick of a switch. It takes time, dedication and passion to get all these things right.
In 1999, our journey started when we began to add more sparkle to Christmas with beautiful lights designed to look fabulous and work perfectly, year after year. But then we realised, good times aren’t just for Christmas! So we made it our mission to seek the most beautiful, inspiring lighting in the world, for every occasion and every day of the year. All lovingly selected and sourced by our expert team to offer great value, cutting-edge design and brilliant quality.
Which makes it easy for you to browse one of the UK’s biggest choices of decorative lighting for your home, garden, events and more.
Because we believe that shopping for decorative lights should be just as magical as switching them on.
In 1999, our journey started when we began to add more sparkle to Christmas with beautiful lights designed to look fabulous and work perfectly, year after year. But then we realised, good times aren’t just for Christmas! So we made it our mission to seek the most beautiful, inspiring lighting in the world, for every occasion and every day of the year. All lovingly selected and sourced by our expert team to offer great value, cutting-edge design and brilliant quality.
Which makes it easy for you to browse one of the UK’s biggest choices of decorative lighting for your home, garden, events and more.
Because we believe that shopping for decorative lights should be just as magical as switching them on.
Business details
VAT number: GB 864281901Additional Information: Monday - Friday 8:30am – 5:00pm. Telephone: 01257 792 111. ebay@festive-lights.com. Please note: Our retail store is now closed. We only accept online orders.
Seller feedback (106,712)
- r***s (720)- Feedback left by buyer.Past monthVerified purchaseGood heavy quality product actually purchased wrong size( bought medium) contacted seller and asked if could return. Seller told me to send it back and they would issue refund ,no messing about. Once returned I got a refund very quickly and then ordered a small size which fit great. It was a demo model which was £25 cheaper than buying one at full price, which was great because the demo model was totally unmarked as was the box that it came in ! All in all great seller.
- 9***y (249)- Feedback left by buyer.Past monthVerified purchaseExcellent seller, sadly Evri left them outside my block of flats, directly on the main road, and they got stolen. Evri as always were absolutely useless and uncooperative but the seller on the other hand was extremely helpful and dealt with the issue almost immediately by offering to dispatch another lot (with a different courier) or issuing a refund, I accepted the refund and they issued it with no problems. Seller 10/10, Evri minus 10000.
- 2***p (4303)- Feedback left by buyer.Past 6 monthsVerified purchase1st class service from start to finish, super quick deliver in under 24 hours from placing order, well packaged arrived in perfect condition , and a good price for all three items, great quality item and seller was brilliant, looks great as described in photos , a real pleasure to deal with will use this seller again . Thank you very much
- r***0 (234)- Feedback left by buyer.Past 6 monthsVerified purchaseArrived quickly, very well packaged & in almost new condition. Unfortunately the lock was faulty. Communication with the company was first class, as was return policy. Problem with Disklok was rectified & returned. Superb customer service !! Most helpful, friendly and professional. Would HIGHLY recommend. Thank you very much for your personal help Andrea....... you were just brill !!
- n***2 (201)- Feedback left by buyer.Past 6 monthsVerified purchaseAmazing seller, quick delivery and amazing communication. Product as described, well packaged and great all round!
- 0***t (271)- Feedback left by buyer.Past 6 monthsVerified purchaseExcellent seller! Item exactly as described, well packaged and arrived quickly. Great communication too. Highly recommended – thank you!