The item as described as new in box, but the box was wrapped only in brown paper, when arrived the box was crushed in 2 places and paper ripped. Everyone knows that the mail gets roughed up. It should've been reinforced wrapped to prevent damage. No I did not contact the seller.
d***e (765)- Feedback left by buyer.
More than a year ago
Verified purchase
Fast Shipping unfortunately Doll was damaged in shipping but seller took care of it very quickly so this is a great seller as its rare a seller is this responsive and actually does the right thing A+++ for customer service skills.
a***m (53)- Feedback left by buyer.
More than a year ago
Verified purchase
Sorry for the late feedback. The post office had a problem with the delivery. Received the doll today! The doll is no new dress bodice was a little worn from being in the box and rubbing up against it. box was very worn. But I’m ok with both. Thank you!
o***o (206)- Feedback left by buyer.
More than a year ago
Verified purchase
Awesome seller! Fast shipping and as described! Thank you so much! :)
2***1 (0)- Feedback left by buyer.
More than a year ago
Verified purchase
I never received this package. This is the second seller of this product to have failed to fulfill this order....Ugh
Reply from: franniegreen1- Feedback replied by seller franniegreen1.- Feedback replied by seller franniegreen1.
I'm sorry you had a bad experience with this order. Unfortunately, I have no control over the post office. When I spoke to the person in charge at the local post office branch regarding your package, I was told it was stuck at a USPS facility that had an employee shortage. I did ship your order in a very timely manner and although it was late, you did receive the item purchased and according to what my records show, you received a refund from ebay as well. Again, I apologize the inconvenience