EVolution Parts by Sertelsa

Seller feedback (72)

• a***5 (757)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Lightning fast shipping, packaged well, great price, accurately described received what was was pictured.

  Reply from: evolutionpartsbysertelsa- Feedback replied by seller evolutionpartsbysertelsa.- Feedback replied by seller evolutionpartsbysertelsa.

  Thank you so much for your kind words! We’re thrilled you enjoyed our fast shipping, careful packaging, and accurate listing. We truly appreciate your trust and look forward to serving you again.
• p***p (112)- Feedback left by buyer.

  Past month

  Verified purchase

  I’m beyond frustrated with EVolution Parts. I ordered a part based on their description, only to find out it doesn’t even fit my vehicle. Their listings are flat-out misleading, and the prices are ridiculously high for what you get. To make things worse, they stick you with a pathetic 7-day return policy, which is almost impossible to meet if you’re busy or need time to confirm the fit. I reached out for support, and it felt like they couldn’t care less. Save yourself the headache – shop somew
• 0***a (627)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Item was not new as described! Finger prints on the inside of the headlight! I lost over €275 on stupid shipping and import cost for an poorly delivered item! Seller refunded my $492 but still a very bad deal waste of time and money for describing something like that as a “new”

  Reply from: evolutionpartsbysertelsa- Feedback replied by seller evolutionpartsbysertelsa.- Feedback replied by seller evolutionpartsbysertelsa.

  Hello! We’re truly sorry for the inconvenience and understand how frustrating it must have been to see fingerprints on a headlight described as “new.” We want to assure you that it was indeed a brand-new item, but due to warehouse handling and movement, some marks were left on it. We appreciate you giving us the chance to address the situation with a refund, though we regret any losses you incurred in shipping and import fees. We’ve definitely learned from this experience and will be more meticu

  
• x***s (109)- Feedback left by buyer.

  Past month

  Verified purchase

  Item was in the condition that they described. Shipping was slow. Item was shipped on the fifth day of the stated timeframe. Utilized the US Postal Service, which is the worst shipping service to utilize due to their ineptness. Ordered item on the 6th of April, shipped on the 14th and arrived on 19th of April. The process took almost two weeks to receive item from Florida to North Carolina. The mules were tired.

  Reply from: evolutionpartsbysertelsa- Feedback replied by seller evolutionpartsbysertelsa.- Feedback replied by seller evolutionpartsbysertelsa.

  Thank you for the honest feedback and for confirming the part’s condition. We apologize for the delayed dispatch and the slow USPS transit—both fell short of our standards. We’re reviewing our carrier choices and processing times to serve you faster next time. We value your patience and hope to earn your trust again.
• 5***2 (4)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Muy buen seguimiento al cliente. Paquete llegó en perfecto estado. Volvería a comprar de este vendedor y se lo recomiendo a todos mis colegas con autos eléctricos.
• i***c (182)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Perfect transaction. Items arrived as arrived as described. Would buy from again. Cheers!