Focus Group

Seller feedback (15,443)

• 5***5 (492)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  I love love love this Xalapa Chileros ball cap!!! I rate this seller 10/10 (A+) for a smooth transaction all around: clear communication and prompt shipping! Thank you kindly!!
• a***s (1404)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  This is a negative eBay experience for me. It arrived 3 days after due date, 15 days after I paid. Opened to find seller sent the wrong item. contacted eBay to begin the return and automatically refunded. Seller said will send the correct item in 5 days, I agree to repay because of the refund. 7 days later, 24 days after payment, I contacted seller and was told they were gonna send the right item. I tried to make arrangements to repay, they stop responding. This is a frustrating waste of my time

  Reply from: focusgroup- Feedback replied by seller focusgroup.- Feedback replied by seller focusgroup.

  I immediatly refunded buyer after we realized I had shipped them out a Small instead of an Extra Small. They wanted me to send them the other shirt without paying me first, so I explained that that isn't usually how ebay works and people dont ship out items without payment. There was a long amount of useless back and forth with them trying to convince me to ship it to them for free, so I stopped responding and let ebay know but they wont remove this feedback.
• r***n (1397)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Nice blanket packed well and shipped. Well it’s a good value.
• y***l (158)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Package shipped after three day window. Package arrived several days later than slated. Seller took over a day to respond to my check-in. Shipping was 34% of the cost of the item. Leather shoes were water damaged. Leaving a neutral review because of eBay’s communication police. I am not getting into an online battle with a seller. Expensive, slow shipping, and less that great communication.

  Reply from: focusgroup- Feedback replied by seller focusgroup.- Feedback replied by seller focusgroup.

  Not sure how my $14 shipping price for boots constituted as expensive. Putting it as 34% of the price is very odd. Did you not look at the reasonable price before buying? I always take lots of photos and maybe this buyer didn't look at the photos or the prices and just clicked a button? Amazing how ebay lets feedback like this stayt on. I guess attempt at avoiding the "ebay police" worked....
• b***h (398)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Shipping was fast and my order was exactly as pictured. Very happy with it, thank you!
• w***y (170)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Excellent seller and fast shipping A +++++