Ella s Shop

Seller feedback (1,969)

• l***2 (318)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Sent wrong bag, one at half the price I had paid originally. No answer after 3 days of messaging. Do not buy from this seller it’s obviously a conn. Doubtful if I will receive a refund as I paid through my card and not paypal. Very disappointed in this seller for the poor communication and the obvious fraud they are getting away with
• y***u (45)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  The seller send me a wrong colour bag, so had to return it. On my question if they have colour I need - no answer, no communication. They even didn't proceed my refund, so, Ebay had to do it for them. Horrible seller! Not recommended!
• d***u (1070)- Feedback left by buyer.

  Past month

  Verified purchase

  I purchased and paid immediately for a handbag costing £28.99. Several days later I had an email saying they could no longer supply it. They said either choose something else from their website or have a refund. I requested a refund which never came, nor was my request acknowledged and I then sent chasers but again no reply. I then raised a dispute with eBay who then secured my refund via them, not the seller. Not impressed with lack of care and poor communication. Will avoid in future.
• 0***x (209)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  I have received the bag in a wrong colour. Messaged the seller many times, no response, no answer at all. I am very dissapointed. Not buying from this seller ever again.
• h***5 (73)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Exactly as pictured. Primary quality. Well packaged. Sent quick delivery.
• s***a (1042)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Bag never arrive, seller refunded money straight away - excellent service