I was disappointed when I received the wrong product from what I ordered and notified the seller. The seller immediately responded offering a partial refund instead of my sending the product back. I declined the offer and within 24 hours the seller contacted me again and said in investigating their inventory found its supplier had provided the wrong products. I was then offered a 100% refund and told to keep what I received due to the inconvenience. A reputable seller on EBay to trust
p***f (868)- Feedback left by buyer.
Past month
Verified purchase
Your shipper slung the package resulting in damaged. See attached pictures of the package being thrown on the ground. If you continue to use them you need to bubble wrap your products. I sent an email with images to "GOFO Express" your shipper, telling them they need to be aware that carless handling will result in a poor reputation. The carving frog has a crack due to their negligence. Caught live on the ring cam.
I really liked the frog, Could you please send me another. Regards, Doug
3***3 (342)- Feedback left by buyer.
Past 6 months
Verified purchase
Received 4 sets of new well packaged lead wires for cartridge and headshells! Excellent price beautiful hand made sets with color coded insulation and plated gold connectors! Excellent work,very fast shipping and excellent communication! Reliable eBayer with awesome products! Thanks and highly appreciated and recommended ! Gladly do business again Lee
d***6 (251)- Feedback left by buyer.
Past 6 months
Verified purchase
I received my order quickly, but accidentally sent the wrong item (mismarked by the manufacturer) they communicated with me and made it right. This seller is honest and was extremely quick with response and open to working out a satisfactory option. I will buy from them again. Thank you!
v***s (67)- Feedback left by buyer.
Past month
Verified purchase
One of the 4 adapters in the package appears to have been damaged in shipping. Not their fault. What was amazing was their level of customer service. Quick response to the issue and which was addressed professionally and satisfactorily. I was so impressed with them I added vendor to my favorites and I already order another set of these adapters.
b***1 (125)- Feedback left by buyer.
Past month
Verified purchase
The item arrived in good condition 10 days after it was ordered and works perfectly. US Elogistics Service Corp is a terrible supplier and the package tracking is totally worthless. It should have arrived in 5-8 days as promised but it took 10 days and tracking just said it was in transit, no location given until it finally showed up today.