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About us
Fucare has been engaged in the design and production of electric bicycle systems and accessories since 2005, and the first self-designed, system-written and produced scooter was launched in 2019.
Fucare is taken from the abbreviation of full care. Our aim is to be responsible for the quality of each product and to fully perfect every detail from the customer's point of view. Let the customer feel the full care. actively developing markets globally,we have a superior American logistic system to ensure delivery in 3-7 days. Also, we have professional customer support to resolve all kinds of Ebike problems.
Based on innovation, Aim for Perfection
Fucare is taken from the abbreviation of full care. Our aim is to be responsible for the quality of each product and to fully perfect every detail from the customer's point of view. Let the customer feel the full care. actively developing markets globally,we have a superior American logistic system to ensure delivery in 3-7 days. Also, we have professional customer support to resolve all kinds of Ebike problems.
Based on innovation, Aim for Perfection
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Seller feedback (355)
i***0 (689)- Feedback left by buyer.
Past 6 months
Verified purchase
Super Fast delivery, ordered on Thursday 02/29 and received it on Saturday 03/02. Excellent packaging and all items were in the box and not a scratch on it. It was approximately 90% assembled. No directions on how to assemble out of the box and it was mostly self explanatory. The most difficult to assemble was the wheel reflectors. Awesome communications and they replied to any of my questions within a short amount of time. E-bike was as described and beautiful. Highly Recommended Vendor!
c***c (528)- Feedback left by buyer.
Past month
Verified purchase
Fasting shipping from warehouse to front door, ever! Box arrived in perfect condition and assembled perfectly without any road rashes or damage.
Communications with the seller were wonderful. Friendly folks.
I’m definitely adding to favorite seller.
a***t (207)- Feedback left by buyer.
Past month
Verified purchase
Fucare-direct was great to deal with, they responded quickly to my questions and shipped out my order fast. The bike arrived in good condition, no damage to the packaging or the bike. The bike was easy to set up and has worked well so far.
6***t (2)- Feedback left by buyer.
Past year
Verified purchase
Phenomenal service. I ordered two Libra E bikes around 11:00 pm Oct. 24th and went to bed. Woke up at 5:00 am and there was a Email from fucare-direct indicating the bikes were shipped with tracking numbers. Recieved the bikes early afternoon on the 27th. You couldn't ask for better service. There was a discrepancy with the brakes in the product description but this was quickly resolved. Communications were excellent so fucare-direct has earned my trust and five stars.
e***s (1121)- Feedback left by buyer.
Past year
Verified purchase
I am very happy with my new Fucare Libra. It is really fun to ride, and the style is awesome. The bike arrived a day early and was well packaged. Assembly took just part of an afternoon after reading all the instructions and reviewing the company’s online video. Follow up with the company has been great as well. They have quickly replied to my questions and have excellent customer service. The bike has lots of power, even on hills. Battery life is excellent. Very glad to have chosen this bike!
t***t (1764)- Feedback left by buyer.
Past year
Verified purchase
The folks work with their customers. They answered all my questions and helped me decide on the bike and how I should fit it out. Even on accessories they did not sell. They were most help full, E-Bay needs more like them.It arrived 2 days ahead of schedule. Fantastic packing. This bikes quality was better than bikes locally that I looked at for $3000. I did not find one flaw, excellent from one end to the other. All system operated perfectly. Thanks, Capt. Vince Rakstis, Ret.