Fallfax-Surplus

Seller feedback (6,473)

• 8***a (46)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  I’m extremely happy with this transaction from start to finish! The product arrived exactly as described—high quality, well-packaged, and in perfect working condition. The price was more than fair, especially considering the exceptional value I received. What really stood out was the incredibly fast shipping—seriously impressive turnaround time! I wasn’t expecting it to arrive so quickly, and it was a pleasant surprise. Communication was smooth and professional throughout. I wouldn’t hesitate to
• i***s (85)- Feedback left by buyer.

  Past month

  Verified purchase

  Item arrived quickly and was packed well. Unfortunately, there was a bit of shipping damage. I do not think this is related to the packing job, but on the shipping company. The seller still quickly responded and offered to make it right. Would buy from this seller again.
• r***x (4308)- Feedback left by buyer.

  Past month

  Verified purchase

  Item exactly as described and is a real workhorse of a printer with excellent print quality. Unfortunately, FedEx caused significant damage to part of the structure of the printer even though the seller had it fully bubble-wrapped. The printer seems to still work okay and the Seller is working to get a partial refund from FedEx. Seller has been very proactive in dealing with the damage issue, even though its wasn't Seller's fault. Good communications. Highly recommend this seller.
• c***1 (140)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Nice simple transaction for a item that was described perfectly and shipped quickly and packed VERY well! The seller took great care to pack the device, which I really appreciated. I will be watching this seller as I believe they offer good value for used IT equipment that still has more years of service to provide.
• d***e (4)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  There was a problem with this transaction. The printer arrived not as described, with the keypad detached (see photo) and hanging from its power strip, contrary to the published description and photo. Additionally, the print-out paper tray was missing from the shipment. Nevertheless, with some jury-rigging, the printer functioned as expected and can be used. Fairfax-Surplus responded promptly and graciously to my complaint with a $30 refund. Good customer service!

  
• 9***d (240)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  I am extremely pleased with this order! It arrived in excellent condition in just four days. The item was very well packaged for shipping and received as described in the listing. In addition it is an excellent value for the asking price. It connects to the computer and has excellent print quality. Thank you for an excellent transaction!