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About us
Our Store has founded in 2017. Waterdrop was founded in 2015 with the wish to provide trustworthy water purification solutions to solve any water issues. The brand is dedicated to providing people around the world with the highest quality products to truly purify their drinking water.
We have a professional design team, advanced factory management and efficient automatic production lines. The accurate, fast and stable flow of production increases the efficiency and reduces the cost of the manufactured products, while reducing the probability for manual error and providing a high quality and consistent output. And the all-round visual operation process takes full control of not only products’ quality and safety but exercise control on materials, products and processes.
As for the customer service, we provide 24 hours’ service to follow up with our customers and meet their expectations. Official customer service email: service@waterdropfilter.com
We have a professional design team, advanced factory management and efficient automatic production lines. The accurate, fast and stable flow of production increases the efficiency and reduces the cost of the manufactured products, while reducing the probability for manual error and providing a high quality and consistent output. And the all-round visual operation process takes full control of not only products’ quality and safety but exercise control on materials, products and processes.
As for the customer service, we provide 24 hours’ service to follow up with our customers and meet their expectations. Official customer service email: service@waterdropfilter.com
Store policies
Warranty
Returns
Seller feedback (18,101)
e***j (96)- Feedback left by buyer.
Past 6 months
Verified purchase
Excellent service. Product is exactly as described. Arrived in a timely manner and was packaged well to protect from shipping damage,. Would recommend this seller without hesitation.
y***e (16)- Feedback left by buyer.
Past month
Verified purchase
Got my items. They are as described. But 4 days late, which is not the fault of the seller. But it is the fault of the shipping company. FedEx, which also through the package on the ground over the gate. When a drop box is provided. I found my water filters lying on the ground in the dust and sand. Luckily nothing was broken. Seller should change their shipping company.
d***6 (2694)- Feedback left by buyer.
Past month
Verified purchase
A++++ seller, great value, fast ship, will buy again, as stated
0***s (390)- Feedback left by buyer.
Past 6 months
Verified purchase
Excellent service and delivery of a good product. I was kept informed throughout the whole buying process. The seller gave prompt notification and this product is just as described. Very happy with the purchase as this is a very good seller. Thanks!
o***k (1724)- Feedback left by buyer.
Past month
Verified purchase
Just as described. Fastest shipping, excellent communication. A+++++ Seller. l'll purchase again from you. Highly recommended Ebay seller.
a***j (184)- Feedback left by buyer.
Past month
Verified purchase
Excelent e-trader. Fast shipping, accurate item description. Good price.