87 items sold
61 followers
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About us

SMLRO is a professional electric bike manufacturer with 12-year experience,For years, SMLRO has been not only dedicating to innovation, cutting-edge technology and high-quality materials, but also providing cost effective e-bikes, to satisfy riders' various needs of transportation and even desire of exploring sports & outdoors life.
With professional R&D team and a professional after-sales team, choose SMLRO, will never let you down.
Location: ChinaMember since: Nov 29, 2022Seller: ebike-store

Detailed seller ratings

Average for the last 12 months
Accurate description
4.4
Reasonable shipping cost
5.0
Shipping speed
5.0
Communication
4.9

Seller feedback (23)

  • p***e (638)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Bike showed up with severe damage to front rim, but after contacting customer service they sent out a new hub .. very good customer service ! The directions for assembly are poor at best it covers 3 models and none had the head light bracket I was shipped … looked on the internet and all videos showed the headlight bracket in the manual but not the one I was shipped
  • j***1 (21)- Feedback left by buyer.
    Past month
    Verified purchase
    Was nervous at first, but shipping was as advertised and customer service has been awesome so far.
  • *****- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Package damaged... BIKE DAMAGED! Box delivered lying on it's side. Front disk brake STRIPPED-OUT....!!!! ALL BUT ONE SCREW MISSING ON DISK AT HUB. + ALL DOCUMENTED WITH PICTURES. Box was RETAPED SEVERAL LAYERS. Some screws missing in shipping mishandling. I AM SEEKING A REFUND ON ALL CHARGES TO MY CREDIT CARD.
    Reply from: ebike-store- Feedback replied by seller ebike-store.- Feedback replied by seller ebike-store.
    We’re truly sorry your bike and package were damaged—this is unacceptable. From the box condition you described, it likely happened during shipping. We’ve emailed you about solutions. Please check your inbox (including spam). We’ll resolve this quickly.
  • e***1 (140)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Great communication services and prompt delivery
  • 5***9 (1)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Great bike fast shipping 😊😊😊
  • 4***2 (2231)- Feedback left by buyer.
    Past year
    Verified purchase
    What a great seller still taking care of me a year after I bought my bike from him! Thanks so much That means a lot to me. Thanks for being awesome!:)

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