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ROCITA

ROCITA

2.2K items sold
76 followers
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  • About us

    We committed to providing each customer with the highest standard of customer service.
    Location: Hong KongMember since: May 04, 2020Seller: rocita-us
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About us

We committed to providing each customer with the highest standard of customer service.
Location: Hong KongMember since: May 04, 2020Seller: rocita-us
Top Rated SellerROCITA is one of eBay's most reputable sellers. Consistently delivers outstanding customer service Learn more

Store policies

Shipping
Returns

Feedback ratings

Last 12 months

Positive99- positive feedback in last 12 months
Neutral3- neutral feedback in last 12 months
Negative6- negative feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
4.8
Reasonable shipping cost
5.0
Shipping speed
5.0
Communication
5.0

Seller feedback (399)

  • b***r (236)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Item described was not delivered do not buy from this seller. Seller failed to respond and correct the issue by delivering the correct humidor. Seller has been reported to eBay for fraud.
    Reply from: rocita-us- Feedback replied by seller rocita-us.- Feedback replied by seller rocita-us.
    I'm sorry to receive this bad review. The tracking number 390696159184 shows that it was signed for. If you have any questions, please contact us.
  • 3***n (193)- Feedback left by buyer.
    Past month
    Verified purchase
    Seller admits that I only ordered one, They sent two and want me to pay $172 for return shipping. Or I'm stuck with an extra chiller I don't need. They want to give me a $50 credit.
    Reply from: rocita-us- Feedback replied by seller rocita-us.- Feedback replied by seller rocita-us.
    We are very puzzled. Member ID: linkitterman123, there is only one order in our store 09-13435-75579. So if you regret receiving the goods, don't you need to return them for a refund? We provide a return label, but you are unwilling to cooperate.
  • r***a (33)- Feedback left by buyer.
    Past month
    Verified purchase
    Fast shipping only bad issue box was left outside on sidewalk bad neighborhood I was lucky I checked phone that it was delivered
  • o***b (351)- Feedback left by buyer.
    Past year
    Verified purchase
    Item as described, packaged well, and shipped quickly. Thanks A+
  • l***1 (251)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    The ice maker was the wrong size. I paid for the large commercial ice maker which was 125.00 more in cost and recieved the smallest ice maker. Shipping took long. Very dissapointed with this seller.
  • 9***w (210)- Feedback left by buyer.
    Past month
    Verified purchase
    nice quality and thick ice cubes new in box good value for the money and it looks great fast shipping and like the it was in a wood box to protect the ice machine and the stroage box was in a nice cardboard box with good protection
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About us

Use this space to tell other eBay members about yourself and what you’re passionate about. Give people more reasons to follow you!86/1000