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discoverwhite

discoverwhite

11K items sold
153 followers
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Location: United StatesMember since: Mar 14, 2012Seller: discoverwhite

Feedback ratings

Last 12 months

Positive24- positive feedback in last 12 months
Neutral2- neutral feedback in last 12 months
Negative2- negative feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
4.7
Reasonable shipping cost
5.0
Shipping speed
4.7
Communication
4.8

Seller feedback (2,937)

  • 2***n (800)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Quality: Poor customer service! After many attempts contacting them ans asking for a single cancellation even when I re-ordered the item they didn’t help me on time with the refund of the original order subsequently causing issues with my bank account! I had to send screenshots and proof and even though they kept holding my refund and the new order until I contacted Ebay. Then and only they reacted! And reacted replying in a bad manner instead of apologizing!
    Reply from: discoverwhite- Feedback replied by seller discoverwhite.- Feedback replied by seller discoverwhite.
    Hi, we have already initiated a report against you with Ebay. We helped you on time and worked towards a resolution despite your spamming in capital words and harassment. Harassment and spamming towards my business will not be tolerated. Have a great day.
  • a***w (305)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    The quality is as always fantastic and the package arrived in good condition. The only downside was that the shipping took very long. For some reason the package arrived 4 days later as it supposed to arrive and I needed the color urgently.
    Reply from: discoverwhite- Feedback replied by seller discoverwhite.- Feedback replied by seller discoverwhite.
    Hi! I am so sorry you received your package a little later than expected. We will prioritize your feedback, and assure it will not happen again. So glad you are enjoying your henna!
  • l***i (354)- Feedback left by buyer.
    Past year
    Verified purchase
    Beautiful pillowcases, exactly as described. But it took 2 weeks to arrive and was a late Christmas gift. Thank you.
  • *****- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Came on time. Can't wait to try.
  • a***- (326)- Feedback left by buyer.
    Past month
    Verified purchase
    My only hair color! Highly recommended seller!
  • 0***m (357)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Good product arrive at time.
    Reply from: discoverwhite- Feedback replied by seller discoverwhite.- Feedback replied by seller discoverwhite.
    We are so glad! Thank you for your business!
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About us

Use this space to tell other eBay members about yourself and what you’re passionate about. Give people more reasons to follow you!1/1000