Item came as described and no fault to seller but the packaged was damaged and missing a few parts after contacting the seller and sending in pictures of the damage box they send me the missing parts I'm very pleased with their response and going to be buying atleast two or three more 10 x 20 Canopies in the up coming future for my farm
6***r (462)- Feedback left by buyer.
Past 6 months
Verified purchase
Had a problem with the carrier, (not the seller). I contacted the seller, they responded immediately. They delte with the carrier immediately, and we received the rest of our purchase the next day. Great communication with seller. That level of customer service is a rare thing now a days.
-***m (591)- Feedback left by buyer.
Past 6 months
Verified purchase
I would highly recommend this carport
We had a problem with our second package being shipped from FedEx but Dora handled it for us and the package arrived in a few days! Thank you Dora for your great customer service
l***n (121)- Feedback left by buyer.
Past month
Verified purchase
Some businesses deserve ten stars!!! We received our Quictent SUPER quickly and in setting it up noticed that there was a manufacturing glitch. We messaged directpower us and they cheerfully and kindly sent us a replacement top straight away! We love this canopy, it's easy to set up, great looking, and keeps our performing music duo and instruments shaded and dry. This is a super honorable business to buy from.
4***a (43)- Feedback left by buyer.
Past 6 months
Verified purchase
Great seller who communicates with buyers. They even honored a coupon that was given by eBay on an item I already purchased when it was being shipped. Quality seems better than other brands.
n***s (1557)- Feedback left by buyer.
Past 6 months
Verified purchase
Item as described, fast shipping, great price, thank you!