dhgtrj33

Seller feedback (2,633)

• 1***l (744)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Although I did not get 100% silk pillowcases as describe . I found the customer service department 5 star when I asked for a refund . They responded quickly and very polite and apologise for sending the wrong item . For management you have a great customer service team . Ensure the people packing your items pack the correct things and still the product description. Thank you
• m***e (874)- Feedback left by buyer.

  Past month

  Verified purchase

  Received quickly, well packed & as described. Excellent transaction thanks!
• z***u (689)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Rapid postage, well packed, great communication, quality service. A+
• 6***3 (581)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  The part I got was just the replacement tips. Which was as the worded advertisement , but I mistakenly just looked at the photo and assumed it was the complete system. Seller was good, and has offered a partial refund. Pleased, as I don’t have to return to China. (Was advised as UK) but it did turn up before advised date.
• h***s (336)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Seller had great communication and the delivery was quick. My item was not as described but seller offered a resolution which I am happy with. Please note that pillowcases may be advertised as mulberry silk but the actual item may be polyester.
• g***i (462)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  The item got was not the right one but was very helpful and gave me a full refund very wonderful service