COOLER DEPOT

Seller feedback (993)

• t***t (210)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  After having received the product it was not what was represented in the ad the seller had a no return policy. After making contact with the seller and finding out it was a new product to the cooler depot they fully refunded the purchase and made things right. Thank you for working with us.
• a***_ (352)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  I got the wrong one but he responded quickly and everything handled very well. Thank you so much for providing an excellent customer service.
• t***2 (790)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Shipped quickly. Packaged perfectly. As described. Great price.
• t***i (37)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  I’m a first time buyer looking for a small walk in cooler, not educated enough on walk ins so I looked at different units on eBay and found this one. Paid for it and when I got it it had NO instructions, unit was advertised like it came with everything needed to have a walk in but didn’t have the cooler unit. No help when contacted company just said go to utube for instructions. Said no where on did they say cooler not included, I feel deceptive advertising and they need to do better.

  Reply from: coolerdepotdirect- Feedback replied by seller coolerdepotdirect.- Feedback replied by seller coolerdepotdirect.

  I'm sorry for your experience. We don't know your level of experience when buying new items. If you reach out to the seller before making a large purchase, we can make sure you have a clear understanding of what we offer. We've been in business for 7 years and you're the first to misunderstand this offer for a walk in cooler. Sending our best wishes to you and your business. - Cooler Depot
• l***r (358)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Great Seller, Great Product, Fast Shipping!
• m***g (2)- Feedback left by buyer.

  Past year

  Verified purchase

  I ordered a single line five station cold hold although he was out he reached out to me promptly offering me a double line six station cold hold and delivery was prompt. Very satisfied!