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Welcome to my eBay Store. Please add me to your list of favorite sellers and visit often. Thank you for your business.
Location: United StatesMember since: Jan 13, 2008Seller: concepttwo
Top Rated SellerConcept Two is one of eBay's most reputable sellers. Consistently delivers outstanding customer service Learn more

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable shipping cost
4.8
Shipping speed
5.0
Communication
5.0

Seller feedback (2,558)

  • o***a (1054)- Feedback left by buyer.
    Past month
    Verified purchase
    This was a very smooth and pleasant transaction. The communication with the seller was outstanding. Item was as described and arrived well packed. The item arrived later than expected, but not at the fault of the seller, who shipped it out very fast. After notifying the seller about the delay the seller immediately contacted USPS and that moved the item along. Thank you again for your assistance.
  • i***0 (6)- Feedback left by buyer.
    Past month
    Verified purchase
    I would not purchase from this seller again. I paid $23 for shipping, and the item was so poorly packaged that the box arrived crushed. (See pictures.) I reached out to the seller, asking only for a refund on the shipping, and the options they gave me were to return the item at my own expense or to contact the post office. The packaging was minimal at best. Very disappointed.
    Reply from: concepttwo- Feedback replied by seller concepttwo.- Feedback replied by seller concepttwo.
    I was very polite to this buyer when she requested a refund of the shipping cost. I explained that if the contents were damaged she could return it at my expense for a full refund. The item was packaged well as evidenced by the contents not being damaged despite the USPS treatment of it. Damage to the outside of a box, not the contents, is the fault of the USPS. I recommended she take it to here local Post Office which she apparently did not do. See my other feedback please.
  • e***a (926)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Everything A-OK. Accurate description, good pack & quick ship, timely communication. Very pleased. Thanks.
  • y***y (19)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Excellent packaging, exactly what I ordered, arrived on time, and excellent with the offers/price.
  • w***e (153)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Fast shipping, well packaged, exactly as described, great price point
  • a***i (155)- Feedback left by buyer.
    Past year
    Verified purchase
    Item in good shape. Extremely well packed! Great Seller! Shipping to received time was unfortunately extended due to the weather, a holiday and inefficiency due to the United States Postal Services (USPS), which was NOT the fault of the Seller. eBay should file a complaint with the USPS because their service is absolutely horrible at this time.

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