All used Cd s and Dvd s are refurbished and tested before shipping and should play well in most machines. ChMailorder is located and ships from the US and Have been selling online since 1998 . We offer a very limited amount of our online inventory on E bay Return Policy : If their is a problem with a order contact us with in the 30 day return period. In some cases a replacement may be offered if we have the product in stock. No returns after 30 days of purchase. If return was not cause of seller buyer will pay return shipping, deducted from refund. All returns must be received in condition sent. No refunds until return is received. New or refurbished items that have been opened will be refunded at 50% of the purchase price . If you are buying a used Item we do not know who the previous owner was so all are ran through a ozone chamber to kill any smoke odors they may have any item returned for this reason will need to pay return shipping.