Seller is awesome.
FedEx lost my package not once…. But twice. Both times this seller promptly responded to my messages and shipped a replacement package.
When FedEx finally delivered one of my packages the items were exactly as described and pictures. Shackles seem to be of decent quality.
4***3 (95)- Feedback left by buyer.
Past 6 months
Verified purchase
Fedex lost (no movement of the package) the order. Seller reached out multiple times to keep me up to date. Going as far as sending a second order when the first one seemed like a lost cause. Customer service above and beyond. Two stars for shipping time is for Fedex, no fault of the seller.
f***2 (2)- Feedback left by buyer.
Past 6 months
Verified purchase
Great seller, great customer service. I had an issue with my rails and the seller sent me a new one, after the 30 days.
t***9 (463)- Feedback left by buyer.
Past 6 months
Verified purchase
Product that was originally sent had some manufacturers defects. Seller made it right by sending brand new unit no questions asked. Great seller to buy from.
t***l (2418)- Feedback left by buyer.
Past 6 months
Verified purchase
First shipment did not meet expectations. However, after chatting with their customer service department they reshipped the item and it is as described! Highly recommended seller
t***a (442)- Feedback left by buyer.
Past 6 months
Verified purchase
Quality - same as top of the line. Condition - new. Value - very fair price. Appearance - great material and finish. Very careful and secure packaging - no transit damage during handling. Very good seller and communicator to purchase from.