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Location: United StatesMember since: Jul 06, 2005Seller: zenchalet
Top Rated SellerZenChalet is one of eBay's most reputable sellers. Consistently delivers outstanding customer service Learn more

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable shipping cost
5.0
Shipping speed
5.0
Communication
5.0

Seller feedback (4,118)

  • 1***5 (1259)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Based on this transaction, the seller earns the very highest top marks. Every single thing about this transaction was excellent. The item was well packaged in a custom box. It was sent out super quickly. The communications were great. The description and condition were mint excellent. Highly recommended. Thank you for your time.
  • s***w (99)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    The puzzle was received in appropriate packaging and received in NEW condition. The picture looks amazing and the price was reasonable. This is going to be a challenge, but I will definitely look forward to making it. I will definitely do business with this seller again, everything was perfect! Thank you!
  • 1***s (813)- Feedback left by buyer.
    Past month
    Verified purchase
    As pictured, and well packed.
  • i***h (120)- Feedback left by buyer.
    More than a year ago
    Verified purchase
    I can't say enough good things about this seller. Their puzzles are next level, but their customer service is above and beyond that. Before USPS tracking even showed any movement on the shipment, Zenchalet alerted me that the item was incorrect, told me I was welcome to keep it, and shipped the correct item out the same day. Being alerted to the resolution of an online order mixup before you even knew there was an issue is a mind blowing act of good business these days. Much respect Zenchalet!
  • p***p (1231)- Feedback left by buyer.
    Past month
    Verified purchase
    2nd puzzle I have purchased from this seller. Both are gifts. Happy with purchase. Thanks!
  • d***t (16)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    New in box. Quick shipping.

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