While I noted several issues upon unpacking and assembling the bike, I could not be more satisfied with Bike Plug's response. They responded very quickly and addressed each of my issues. To be clear, the bike delivered exactly as pictured. It was in great condition, it just had a few internal issues that weren't obvious from pictures. But at the end of it all, I am a completely satisfied customer and highly recommend Bike Plug. They stepped up and stood behind their sale.
-***o (184)- Feedback left by buyer.
Past 6 months
Verified purchase
One of the most pleasant transaction I have ever experienced here on eBay. The seller had excellent communication. He stayed on top of things. Well packed, Fast shipping item received as described. Highly recommended five stars
h***h (602)- Feedback left by buyer.
Past 6 months
Verified purchase
There not a better cycling gear provider on ebay. Takes great care of his customers and has great prices on his bikes. This was my second bike purchase from him, both purchases could not have been better. Well packed, shipped fat and better than described!
i***l (980)- Feedback left by buyer.
Past 6 months
Verified purchase
Shipping, packaging and value was excellent and as described!! Definitely buying again here. Thanks
o***p (1641)- Feedback left by buyer.
Past month
Verified purchase
A truly stellar seller.
The bike is like-new, just as described. The packaging was better than from the factory. The communication was far better than one would expect.
i***m (101)- Feedback left by buyer.
Past month
Verified purchase
Fast shipping. Good packing. Fair price. Item came as described. Thanks!