Stated as new. Not new. Hair in the bottom of box. Missing sticker for wires. Would have listed it as "new other" not new new.
2***y (320)- Feedback left by buyer.
Past year
Verified purchase
I purchased two. One was brand new, never opened, the other was obviously a return. Box was taped shut at the top and bottom, opened it up and there was no protective plastic on some of it, there were screws loose in the box, the battery holder was in with the open package of batteries and not in the lock. I honestly don't know if all the parts are actually in the box either.
d***r (443)- Feedback left by buyer.
Past year
Verified purchase
Packing was terrible, outside box too large, no packing material to fill the void, no exterior wrapping around the product, either paper or bubble wrap to protect it, hence the box came smashed, from compression. Was supposedly “new” but doesn’t look that way now, was ordered as a gift.
9***9 (1)- Feedback left by buyer.
Past 6 months
Verified purchase
Item listed as new and unopened. Box was obviously opened and did not seem to be the original packaging. All identifying labels and product printing had been cut off of the box. All four locks had been broken. Unfortunately, this made me suspicious that the item may have been stolen. When I sent pictures of the damage, seller did immediately issue a full refund. However, this was still quite a hassle as I was trying to prepare for a trip.
Reply from: monkeydoodle3- Feedback replied by seller monkeydoodle3.- Feedback replied by seller monkeydoodle3.
Wow. I refunded In full even though you sent pics that didnt even match what I sold you. Thanks for being so awesome. You got a full refund and kept the item God Bless your integrity.
a***a (4)- Feedback left by buyer.
Past month
Verified purchase
Very kind seller. They were willing to help me after I received the product
1***f (27)- Feedback left by buyer.
Past month
Verified purchase
While seller stated "New: A brand-new, unused, unopened, undamaged item in its original packaging". I received a product which had been opened, removed from the box and the individual pieces were literally "tossed" back in the box " and the box was then tape shut. There was no attempt to even make it look "new, unused and unopened".