John is an exceptional vendor! He quickly addressed all issues with my unit and sent the fixed product back to me in the promised timeframe. Not only did he do this, but he communicated with me and answered all of my questions very promptly. John cares about his customers and he backs his work with a year long warranty; not that I expect to have to use it but confident that he will do so if needed. I would use John again without hesitation should the need arise. His price is fair for the work.
Reply from: better.bose.resale.services.and.repair- Feedback replied by seller better.bose.resale.services.and.repair.- Feedback replied by seller better.bose.resale.services.and.repair.
Another happy Bose repair customer.... Thank you.
9***r (6)- Feedback left by buyer.
Past year
Verified purchase
Purchasing this Bose system with Bluetooth included was a five star experience! The seller was exceptionally helpful. He answered questions promptly and shipped my purchase promptly. It was packed well and arrived in mint condition as advertised. I told John I would prefer a different color than advertised and he was able to provide it. I am so happy I purchased this reconditioned system from this seller
k***a (513)- Feedback left by buyer.
Past 6 months
Verified purchase
I've had four transactions with John in recent weeks and couldn't be happier. He's an honest repairman and seller who provides good products and service. This transaction I sent him a nonfunctioning CD changer that I was sadly planning to throw away. He returned it quickly, well-packed, and working like new (and with extras!). He went the extra mile to make sure I was happy with the service and communicated well. I can tell he genuinely cares about his customers. A very enjoyable experience.
.***. (1022)- Feedback left by buyer.
Past 6 months
Verified purchase
TOP QUALITY SELLER ~ Everything as promised ~ shipped fast and packed very well, so no surprises upon delivery. Fairly priced and friendly communications. THANK YOU FOR EVERYTHING ! ! !
2***2 (57)- Feedback left by buyer.
Past year
Verified purchase
Initialy purchased Wave had some issues despite being well packaged. Seller promptly shipped a replacement with return postage. For the price, this seller's products are beyond compare.... and the warranty service is exactly as described and honored. I highly recommend this seller. Item was a pleasure working with him
Reply from: better.bose.resale.services.and.repair- Feedback replied by seller better.bose.resale.services.and.repair.- Feedback replied by seller better.bose.resale.services.and.repair.
VERY rarely do we have an issue with a reconditioned product, but we are talking about a used product, so 1 or 2 may get through.. BUT the issue is PROMPLY addressed.
b***1 (1467)- Feedback left by buyer.
Past 6 months
Verified purchase
Super Fast Delivery! Seller was very helpful, and knowing I can reach out to him for help as needed is a big plus. The Boise Wave System with Bluetooth sounds amazing. I would purchase from seller again and recommend to others. Price was good, packaged very well, it's like new. AAA+++