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Seller feedback (12,957)

• s***a (97)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Original despatch of the book from Australia was delayed and I had to chase it up when it didn't arrive. The seller apologised and offered a refund but I opted to wait. The missing book was then sturdily packed, speedily despatched, and arrived quickly and in pristine condition so I am happy I waited. Though they got off to a bad start, the seller redeemed themselves and I would buy from them again.
• 1***d (10222)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Quiried where the order was after nearly two weeks, was told it was sent by various operatives, it was marked as dispatched, then I was told I’d get a full refund as suppliers could not supply, but book was still listed but now at a higher price. Once I chased up the refund I was refunded and had to buy the book elsewhere. Disappointed-Yes, confused with conflicting statements-Yes, fully refunded-Yes, had to buy elsewhere-Yes. Other buyers warn of caution, I should have taken this warning!
• r***7 (840)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  This Seller is the Very Best. From First Contact to Delivery no one can surpass how Fantastic they are. Expertly Packed item, Fast Delivery and arrived in Perfect Condition. The price charged was competitive but not greedy and the postage the cost you would expect. They answered any enquiries quickly and full of the right information. I am so very, very pleased with this purchase and the Brrrrrilliant Seller. Thank you so very, very much. Keep doing what you are doing. Fantastic!
• j***0 (2504)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Many thanks, the item arrived very well packaged and in perfect condition. It also arrived ahead of the initial scheduled date. The quality is superb and I think this represents great value for money. Excelent communication from an honest seller. I would definitely recommend this seller to anyone. Once again, many thanks.
• u***s (128)- Feedback left by buyer.

  Past month

  Verified purchase

  There was a problem which was not foreseen by the seller and resulted in the item not being received on time. Once I had informed the seller of the problem they took every step to resolve the situation to both our satisfaction. I can now confirm that although this was an unfortunate incident, I have used this supplier before without any problems, so I would definitely use them again. I would like to thank them for their prompt reply and resolution of the problem.
• r***m (99)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  I informed the seller that the book on order had not arrived, I received a very prompt reply by e-mail from the seller informing me that the supplier of the book could not give them a date as to when the book can be sent. The seller did offer me a re-fund which I took. Very many thanks to the seller for there prompt service to me. thank you. Mark.