Seller used cheaper postage rate as agreed, but when I was charged full rate at checkout, they refused refund of the difference (AU $17.00), saying they had already given me Best Offer discount on the item (AU $3.50). If I had known they were going to do that, I would have asked them to forget the AU $3.50, and give me back the AU $17.00, but they kept this for themselves. That is, until eBay stepped in, refunding me in full. Item as described, carefully packaged, but cannot recommend seller.
f***0 (578)- Feedback left by buyer.
Past 6 months
Verified purchase
Excellent communication from seller. Item was well packaged and delivered promptly.
Reply from: bestbuystudentbooks- Feedback replied by seller bestbuystudentbooks.- Feedback replied by seller bestbuystudentbooks.
Thank you kindly for your feedback! We appreciate your business, and are delighted that you are satisfied with our service.
k***y (1312)- Feedback left by buyer.
Past year
Verified purchase
NOT AS SHOWN IN THE PICTURE. There is a small side note at the very bottom of the listing stating that the Australian Edition MAY be different colours but NOT that they definitely will be - there was also no photos or indication as to what those colours would be. Posted quickly, but unfortunately Fastway is anything but, and the item arrived a few days after estimated delivery time. Communication is prompt but the tone borders on abrupt and rude. 10/10 would not use again.
Reply from: bestbuystudentbooks- Feedback replied by seller bestbuystudentbooks.- Feedback replied by seller bestbuystudentbooks.
As I told you in our correspondence, the books are listed under the CORRECT ISBN number and although I posted the listing using the ONLY stock photo available for this boxed set, I DID point out that the BINDINGS might be a different colour for the Australian edition. I have no control over which editions are available for sale in different countries. Re the arrival, you have agreed that the books were posted quickly; I have no control over number of Fastwaycouriers available on any given day.
d***r (453)- Feedback left by buyer.
Past year
Verified purchase
Great eBayer, received goods promptly and as described
Reply from: bestbuystudentbooks- Feedback replied by seller bestbuystudentbooks.- Feedback replied by seller bestbuystudentbooks.
Thank you for your kind comment.
t***- (996)- Feedback left by buyer.
Past month
Verified purchase
Great seller, fast post, thank you!!
Reply from: bestbuystudentbooks- Feedback replied by seller bestbuystudentbooks.- Feedback replied by seller bestbuystudentbooks.
Thank you for your business! We're delighted that you're happy with our service!
c***. (74)- Feedback left by buyer.
Past 6 months
Verified purchase
The book arrived in a timely manner prior to Christmas and the packaging ensured the item wasn’t damaged
Reply from: bestbuystudentbooks- Feedback replied by seller bestbuystudentbooks.- Feedback replied by seller bestbuystudentbooks.
We're delighted that you're happy with our service.