Great customer service. Very responsive seller with quality service. I recommend this seller for anyone looking for a smooth online purchase transaction. Shipping was in a timely manner and well packaged
n***u (604)- Feedback left by buyer.
Past 6 months
Verified purchase
Seller sent items (VW oil filters) made in China - NOT the OEM ones that were pictured in listing, made in Czech republic. Maybe the Chinese made filters are fine and maybe not. After numerous emails back and forth, they did refund HALF the cost of the two filters purchased asking me to re-do my negative rating. I emailed them back saying I wanted a full refund and they finally, grudgingly did. Don t think I will be using this seller again though maybe this is a one-off situation?
9***1 (193)- Feedback left by buyer.
Past 6 months
Verified purchase
Had to cancel my order due to delivery date.. My fault not the supplier.. Had excellent response off the company and refunded me straight away... Happy with the service.
u***r (1159)- Feedback left by buyer.
Past 6 months
Verified purchase
A+ seller fast shipping great packaging good communication ⭐⭐⭐⭐⭐
3***t (829)- Feedback left by buyer.
Past month
Verified purchase
Great service and the parts are brilliant quality great response from seller just slow on the delivery time
*****- Feedback left by buyer.
Past 6 months
Verified purchase
1/5 stars - Frank's Store is a SCAM!!!
!!!Avoid Frank's Store!!!
Item not as described & he demanded I pay for return shipping to China. He tried to bribe me with partial refunds for good feedback, ignoring eBay policies. Unprofessional, scammy & dishonest. Buyer beware! Frank's tactics are unacceptable. Don't fall for it.
Reply from: autopartseeria- Feedback replied by seller autopartseeria.- Feedback replied by seller autopartseeria.
Hello, first of all, the picture in your picture is not ours. Secondly, in fact, we did send you the return label, but you refused to return it to us. Thirdly, the full payment has already been refunded to you.Thank you !