mrcartool_official_store

Seller feedback (3,358)

• g***l (483)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Coming from China I was initially sceptical, however I was totally wrong, without a doubt this company is one of the best if not the best I've dealt with internationally and cold possibly teach the locals a thing or 2, customer service was outstanding, postage was faster than most things I order in Australia, the product was exactly as described. I actually forgot to order a power cord for Australia standards, they actually contacted me and posted one for free the same day. AAAA++++
• l***t (681)- Feedback left by buyer.

  Past month

  Verified purchase

  New as described and super fast shipping. Was packaged in factory sealed box and flawless. A+++ seller
• b***g (207)- Feedback left by buyer.

  Past month

  Verified purchase

  Although the product seemed very good quality it did not perform quite as I expected. It's only when you have problems that you really find out how good the customer service is. When I contacted the seller they promptly sent out replacement parts for me, free of charge, which fixed the problem. I initially emailed Mrcartool directly using the email address in the user manual but received no reply. However, when I contacted the seller through eBay the customer support was second to none.
• r***e (85)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Good quality for the money. The item was well packaged and in very good condition it looks very good well worth the money and the seller is very quick to respond to any questions and is very willing to help in any way I will most definitely be doing business with the seller again

  Reply from: mrcartool_official_store- Feedback replied by seller mrcartool_official_store.- Feedback replied by seller mrcartool_official_store.

  Thank you for your amazing feedback! We’re honored to have earned your trust. If there’s anything else we can do for you, just let us know—we’d love to help again!
• b***1 (1090)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Great seller, fantastic communication, had an issue with item and seller did everything to help, can't fault the seller, fast dispatch and delivery as well, will use again
• r***2 (1279)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  As expected and all good. I've not used the kit as yet, but based on it's presentation, I've no reason to assume negativity. If I need to find fault, then it's with the packaging. It came within a plastic bag. I would have preferred it protected with bubble wrap, before it was placed into a plastic shipping bag.

  Reply from: mrcartool_official_store- Feedback replied by seller mrcartool_official_store.- Feedback replied by seller mrcartool_official_store.

  Thank you for your valuable suggestions! The suggestions you made are very important to us. We have fed back to the relevant team and will prioritize the optimization in the future. We look forward to continuing to provide you with a better experience! If you have any other ideas, please feel free to contact us~