Welcome to KATOOL's eBay store! We're your trusted friend in the automotive equipment world right here on eBay. From tire changers and balancing machines to two-post lifts and a whole lot more, we're here to cater to all your car-care needs. At KATOOL, it's not just about selling products; it's about pioneering change and bringing fresh innovations to the table. Our goal is to give you top-notch service without breaking the bank. And thanks to the support and trust of folks like you, KATOOL has risen to be a front-runner in our niche! Every time you shop with us, we aim to make it a memorable experience. If there's ever a bump in the road while you're purchasing, don't hesitate to reach out. We're here to make it right. Every feedback, every comment pushes us to be better, refine our offerings, and keep moving forward. We appreciate your business and thank you for being a part of our journey!
Location: ChinaMember since: Jun 29, 2020Seller: autokatousa
Review for purchase of two-post car lift. Communication with the seller was excellent. Response to messages was next day. I requested the lift be shipped to a depot for pickup. The seller selected a depot and confirmed with me prior to shipment. Delivery seven days from order.
The seller had an inventory issue after I ordered. Instead of delaying shipment or canceling the order, the seller offered an upgrade item at no additional charge. Item was properly packaged. Very happy with seller
i***s (57)- Feedback left by buyer.
Past 6 months
Verified purchase
Purchased lift and it works great so far, customer service is great but a little slow to respond back ( I think because of the time change for me in Florida) I received package pretty fast also. All you need to purchase is the oil and a plug end once you recieve the lift. Would definitely recommend this company and product.
5***4 (671)- Feedback left by buyer.
Past month
Verified purchase
The machines are as advertised. My only issue was they used the most lousy freight shipping company I've ever dealt with. My package was sitting there for over a week with no phone call because they told me they didn't have my number. Then when I scheduled a pickup for the upcoming Friday I was told I needed to show up there after 2:00 so I paid one of my guys to ride with me we show up the warehouse is not even open.
r***v (635)- Feedback left by buyer.
Past 6 months
Verified purchase
Good people to communicate with. Sent a larger lift than ordered but was able to sell to a friend for purchase price and re ordered the correct one. But the communication was great. Just suggest opening slightly and checking the manual before you completely unpackaged. BOL showed the correct lift but a larger more expensive unit was packaged. Unfortunately it was too tall for my application.
3***4 (45)- Feedback left by buyer.
Past 6 months
Verified purchase
I just recieved the lift last.week, but haven't installed it yet. I can tell you though that the seller is very easy to work with, communication was very good, and the value of the product for what you get is unbeatable. Shipping was very quick. I am so impressed with the brand, and the seller, that I am going to buy a tire changer/wheel balancer combo from them. Thank yku!
r***r (668)- Feedback left by buyer.
Past 6 months
Verified purchase
Lift arrived fast everything was there. communication with seller was good. the shipper was poor never contacted me before delivery. If the seller had not given me a tracking number the day before i would have never known it was coming. shipper gave me a window between noon and 6pm killed my entire day.