Poor packing within the box meant one component was received broken. Poor communication as it is not clear if I am getting the replacement component sent. I have asked 3 times for a response on when the package was or will be sent. No reply. I also pointed out the terrible instructions to assemble and fit the product to my car. I was sent a link to a video within the box. The video wasn't for my specific model. I asked for an IKEA type instruction sheet. They only offered another video.
1***k (131)- Feedback left by buyer.
Past 6 months
Verified purchase
Arrived in perfect condition. Wrapped up pretty good. Looks perfect on the x5m!
Took about 2 weeks to arrive.
e***v (436)- Feedback left by buyer.
Past 6 months
Verified purchase
Thank you ! Fast shipping.
*****- Feedback left by buyer.
More than a year ago
Verified purchase
Fantastic company. There was a manufacturing defect with my item. A quick message and an updated version was sent straight away with a free gift. Couldn’t recommend this company enough. Would buy from again. Thanks
3***a (14)- Feedback left by buyer.
Past year
Verified purchase
Great product, very fast shipping, and an easy process! Highly recommended!