The bird arrived with a wing snapped off that happened sometime during the shipment. it certainly was not the seller's fault, and he quickly refunded full price and didn't ask for the broken item to be returned which would have been an added cost. All he asked for was a photo to verify the broken item. He was fair to deal with, and I thank him.
e***r (1396)- Feedback left by buyer.
Past 6 months
Verified purchase
Contacted them because after a week tracking the item it was still not shipped out yet. Told them just refund my money. They contacted me and they got on it and I had the item within 2 days. I'll give them a positive because they did stay in contact with me and made it right. I think they will be fine if they get someone that makes sure things are shipped on a timely manner. Thank you :-)
f***f (1402)- Feedback left by buyer.
Past month
Verified purchase
Item was as described, although for an item listed as new the product’s container was badly damaged. Seller’s location was listed as Illinois, but I think the item was shipped from China. It took 3 weeks to arrive.
1***b (2061)- Feedback left by buyer.
Past month
Verified purchase
I am very happy with the service this seller provides. This seller is a professional and instills confidence in each purchase. The prices aren't bad, either. Additionally, the packaging and shipping time are great. Yes, I would buy from this seller again.
8***5 (79)- Feedback left by buyer.
Past month
Verified purchase
At first I was upset at getting the wrong brand as advertised but the seller did a great job at taking responsibility and we came to an agreement. It wasn't the right brand but the seller tried to make it right.
k***k (127)- Feedback left by buyer.
Past year
Verified purchase
Item arrived as per description. Only fault is the packaging a bit more support to ensure corners aren’t damaged other than that can’t fault great communication fast postage times thankyou.