agrotk_2023

Seller feedback (119)

• s***b (1113)- Feedback left by buyer.

  Past year

  Verified purchase

  Customer Service was good. But did not receive a valid tracking number. And package was sent back to warwarehouse. Without trying to contact me before delivery just assumed the address wasn't in service. I farm there for i gave instructions to contact me prior of delivery. I was refunded full amount.
• l***n (27)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Ad said 1.5 ton but when shipped the shipping weight was only 1 ton. When contacted they blamed it on "the new guy". Only offered me $100 return. Eventually settled on $250 return. Not even enough to pay for the tax. Contacting them was hard because they only replied at 3am due to the time difference. Machine is good so far. Haven't had a chance to use it to its fullest yet. Was delivered in new condition. Just really turned off from the seller. I wonder how many people think they have a 1.5 ton

  Reply from: agrotk_2023- Feedback replied by seller agrotk_2023.- Feedback replied by seller agrotk_2023.

  Hello, I apologize for not giving you a pleasant shopping experience, we have now corrected the error in the weight of the machine, thank you for your prompt correction. Regarding the time difference, please accept our sincere apologies, but it really wasn't an exaggeration to respond at 3:00 am, which would have been coincidental. Generally we usually reply at 8 or 9 pm US time. Again, thank you for your support of our products, and thank you for correcting us!
• _***0 (28)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Great price high quality part only down side was the shipping company they missed delivery date twice but this was not due to any error on the sellers part I would use this seller again

  Reply from: agrotk_2023- Feedback replied by seller agrotk_2023.- Feedback replied by seller agrotk_2023.

  We're grateful for your positive review. It's customers like you who inspire us to do our best.
• n***g (64)- Feedback left by buyer.

  Past month

  Verified purchase

  The mini excavator is top quality. It has many advances compared to the competition. The shipping company had caused some some damage while delivering the machine. Customer service was a pleasure to work with and made the situation right! I will buy from this seller again.

  Reply from: agrotk_2023- Feedback replied by seller agrotk_2023.- Feedback replied by seller agrotk_2023.

  Thank you for your support of our products. Hope to deal with you again. Thank you.
• m***m (82)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Great seller Fast shipping and great communication!! A++++++! Than you! Machine works great.

  Reply from: agrotk_2023- Feedback replied by seller agrotk_2023.- Feedback replied by seller agrotk_2023.

  We appreciate your generous review. We couldn't be happier to have made a positive impact on your experience.
• t***r (887)- Feedback left by buyer.

  Past month

  Verified purchase

  The seller sent me a defective, non-functional item and is refusing to honor his own return policy or provide any way to return the item! After over a month of disputing with the seller and Ebay, and waiting on seller's false promisses, the seller has still NOT provided any way of returning the item! This is a fraudulant seller and should be banned from Ebay! Avoid!

  Reply from: agrotk_2023- Feedback replied by seller agrotk_2023.- Feedback replied by seller agrotk_2023.

  Hello, you stated that our product is defective but refused to provide us with any proof (pictures or videos). We have tried to provide you with a return label, but we have contacted you several times and have not received any response from you. After a month or so, you left me a review. But the fact remains that the money has now been refunded to you in full and the goods have not been returned to us. I believe that justice is in the eye of the beholder.